SARAH WEBSTER

uohqqw@r.postjobfree.com

SUMMARY

Degreed professional with experience in executive administrative assistance, customer relations and event planning.

• Experienced in the overall sales process, including maintaining high levels of customer satisfaction.

• Strengths in overall day-to-day administrative processes.

• Recognized for strong interpersonal communications.

• Experienced in Microsoft Office: Word, PowerPoint, Excel.

EXPERIENCE

O’Charley’s, Inc. 2009 – November 2010

Regional Administrative Assistant (2009 – November 2010)

• Provided administrative support for 9 operations directors and the Regional Vice President.

• Managed day-to-day office interactions; managed calendars.

• Followed up on all compliance issues.

• Formulated and produced daily/weekly reports.

• Organized and managed capital expenditures and local marketing budgets.

• Planned and coordinated events, meetings, and/or travel and lodging.

Server (2008 – 2009)

• Maintained complete customer satisfaction.

• Educated patrons on food and beverage options.

• Up-sold options in a meaningful and inviting way.

Prather Wellness Center 2009

Marketing Coordinator

• Planned and implemented quarterly marketing plan as well as internal, external, seasonal, and broadcast marketing programs, etc.

• Checked patients in and out and coordinated patient schedules.

• Conducted new patient orientation.

One Communication 2007

Account Representative, Business to-Business Sales

• Acquired and managed customer accounts, including cold calling.

• Daily tasks included sales spreadsheets, e-mailing customers, and handling customer calls to gain customer satisfaction.

Designplan, Inc. 2007

Intern

• Made client calls, scheduled appointments for partners and project manager of marketing renovations

• Helped with project boards for potential clients.

Sahm’s Place 2006 – 2008

Server/Bartender

• Bartended during peak hours; maintained customer experience and satisfaction.

Simple Spa, Salon, and Shoppe 2004 – 2006

Receptionist

• Answered phones, booked appointments, maintained customer satisfaction.

EXTRACURRICULAR ACTIVITIES

Played soccer at a Division 1 level (4 years), coached soccer at Hamilton Southeastern High School.

EDUCATION

B.A. in Communication Studies, School of Liberal Arts, Indiana University

Completed coursework in Communication Studies and Education, University of Houston

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