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Customer Service Manager

New York, NY
August 20, 2012

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Randall Williams

**** ******** ***.

Bronx,NY. **452



Excellent Communication Skills

Able to multitask

Strong Organizational Skills

Strong Interpersonal Skills

Exceptional Customer Service


Time Management Skills

Computer knowledge


Thompson Manor Detroit, MI

AFC Home Manager 09/2009 to 05/2012

Managed all aspects of an adult foster care home such as cleaning, cooking, and food shopping

Handled all the maintenance and repair of the home

Maintained the outside lawn by trimming grass

Counseled and mediated conflict and find solutions on how to solve them

Supervised and managed approximately 20 residents

Taylor trucking Northfield, MN

OTR Driver 01-2008 to 02-2009

Oversized width and height

Kept record of materials and products transported

Maintains truck log according to state and federal regulation

Permitted loads

USA Trucking Company Fayetteville, AR

OTR Driver 08/2006 to 01/2008

Maintained truck log according to state and federal regulations

Operated equipment on vehicle to load, unload, or disperse cargo or materials

Position blocks and ties rope around items to secure cargo for transport

Assisted in loading and unloading truck manually

Boyd Brothers Trucking Birmingham, Al

Over The Road Driver 01/2003 to 08/2006

Fastened chain or binders to secure load on trailer during transit

Obtained customer's signature or collects payment for services

Maintained driver log according to I.C.C. regulations

Read bill of lading to determine assignment

Celadon Trucking Company Indianapolis,IN

Over The Road Driver 08/1999 to 01/2003

Inspected truck before and after trips and submits report indicating truck condition

Drove tractor-trailer combination, applying knowledge of commercial driving regulations, to transport and deliver products, livestock, or materials, usually over long distance

Drove truck to weigh station before and after loading, and along route to document weight


Wayne County College Detroit, MI

Associates in Applied Science

Timberland Driving School Fordyce, AR


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