Customer Service Administrative Assistant

Lori A. Gemalsky

**** ********* **

East Lansing, MI 48823

517-***-****

*************@*****.***

OBJECTIVE:

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To obtain a position as a Administrative Assistant, where my skills can be best applied within a challenging office environment. I have excellent knowledge of Microsoft Office Professional applications, and I can type 55wpm accurately.

HIGHLIGHTS OF QUALIFICATIONS:

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• Customer service professional

• Clerical assistant

• Nursing attendant

• Accounting skills

SKILLS CATEGORIES:

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Customer service professional

• Cash handling

• Stocking merchandise

• Service desk - helping customers by refunding money or exchanging merchandise

• Closing duties - ensuring that all merchandise is returned to shelves in proper order

Clerical Assistant

• Utilizing advanced computer skills and typing 55 w.p.m.

• Answering multi phone lines

• Providing customer service

• Computer software - Microsoft Word, Excel, PowerPoint, Quickbooks, and Access

Nursing Attendant

• Stocking medical supplies

• Helping nurses and patient care technicians set up dialysis machines

• Collecting blood work, retrieving from vials, and preparing for lab testing

• Emptying and sanitizing containers

• Applying pressure to dialysis patients IV site following treatment

EMPLOYMENT HISTORY:

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Material Associate, 07/2010 - 07/2011, Ideal Setech, Lansing, MI

data entry, 09/2009 - 10/2009, Kelly Services/Jackson National Life, Okemos, MI

Business Section Secretary, 03/2009 - 08/2009, Kelly Services/Michigan Dep. Agriculture, Lansing, MI

Secretary, 12/2008 - 03/2009, Career Quest/Michigan Dep. Agriculture, Lansing, MI

Secretary, 01/2008 - 11/2008, Career Quest/Michigan Dep. Education, Lansing, MI

Policy Support, 12/2005 - 6/2006, Career Quest/Accident Fund, Lansing, MI

Data Entry, 04/2004 - 04/2004, Employment Group/ UPS, Okemos, MI

Nursing Assistant, 04/2001 - 04/2003, Mid-Michigan Dialysis, Lansing, MI

EDUCATION:

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Certificates - Microsoft Office Specialist

Career Quest, MI

Contact this candidate