High School Service Representative

Steven Garberg

**** **** **. ******, ** *****

863-***-**** ******.*.*******@*****.***

SUMMARY: Recent high school graduate and current college student seeking a job involving computers and/or technical skills.

WORK EXPERIENCE:

Mar. 10-Jun. 11 Manolitos Cubans Plus Lakeland, FL

Waiter

Deal with customers as both a waiter and a cashier

Able to work in different environments showing flexibility of capabilities

Jun. 10-Jul . 10 The Center for Allied Health and Nursing Education Tampa, FL

Paid-Intern/Receptionist

Answered phones and worked with people in the school

Developed people skills and the ability to speak well in a professional environment

Aug. 11-Oct. 11 Telenetwork - Help Desk Solutions Oviedo, FL

Technical Service Representative

Answered calls involving technical issues with customers’ Internet

Used problem-solving skills and deductive reasoning along with previous skills in an attempt to fix said issues

Developed a high level of oral communication skills from dealing with people as a job

SKILLS:

Very handy with computers

Experienced with Microsoft Office applications

Great communication skills

Able to focus on several tasks at hand

EDUCATION & TRAINING:

University of Central Florida Orlando, FL

Information Technology Major expected to graduate in 2015 with a specialization in Networking Systems

George Jenkins High School Lakeland, FL

Graduated in June of 2011 with Honors

Polk State College Lakeland, FL

18 semester hours of prerequisite courses taken between 2010 and 2011

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