Richard Stephenson

**** ***** ***. #***

Amarillo, TX 79119

806-***-****

unfoua@r.postjobfree.com

Summary

Extensive background in retail management, state funded healthcare program coordination, supervision of personnel, customer relations, financial tracking, data entry, sales, productivity reporting, warehouse operations. Strong working knowledge of Windows based operating systems specializing in troubleshooting and problem solving. Highly motivated self-starter and effective communicator.

Qualifications

Management:

Experience in coordination and direction of healthcare and retail employees, with emphasis on accountability, communication, and problem solving.

Personnel Supervision:

Expertise in staffing, training, scheduling, motivation, and evaluation of personnel to assure adherence to quality service and customer satisfaction, as well as established standards and guidelines.

Financial Tracking, Sales, and Productivity:

Sound knowledge of Medicaid funded home healthcare, budgets, cost control systems, sales projections, and standardized procedures designed for stable operations and bottom line profits.

Technical Summary

Software: Microsoft Office 2003, 2007, & 2010

Operating Systems: Windows XP, Vista, & 7, Mac OS, Linux

Hardware: PC (including troubleshooting and problem solving), Macintosh, Xerox, fax machines

Education

Pursuing CIS Associates Degree

Amarillo College Amarillo, TX June 2011 - Present

Experience

State Program Coordinator

Caprock Home Health Services, Inc. Amarillo, TX May 2010 – September 2011

PHC Field Supervisor

Caprock Home Health Services, Inc. Amarillo, TX December 2009 – May 2010

Call Center Specialist

AIG/Western National Life Amarillo, TX January 2009 – December 2009

Café Manager

Barnes & Noble Booksellers Amarillo, TX August 2008 – December 2008

Merchandising Manager

Barnes & Noble Booksellers Amarillo, TX June 2006 – August 2008

Receiving Manager

Barnes & Noble Booksellers Amarillo, TX January 2005 – June 2006

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