Manager Sales
Resume:
Richard Stephenson
Amarillo, TX 79119
***********@***************.***
Summary
Extensive background in retail management, state funded healthcare program coordination, supervision of personnel, customer relations, financial tracking, data entry, sales, productivity reporting, warehouse operations. Strong working knowledge of Windows based operating systems specializing in troubleshooting and problem solving. Highly motivated self-starter and effective communicator.
Qualifications
Management:
Experience in coordination and direction of healthcare and retail employees, with emphasis on accountability, communication, and problem solving.
Personnel Supervision:
Expertise in staffing, training, scheduling, motivation, and evaluation of personnel to assure adherence to quality service and customer satisfaction, as well as established standards and guidelines.
Financial Tracking, Sales, and Productivity:
Sound knowledge of Medicaid funded home healthcare, budgets, cost control systems, sales projections, and standardized procedures designed for stable operations and bottom line profits.
Technical Summary
Software: Microsoft Office 2003, 2007, & 2010
Operating Systems: Windows XP, Vista, & 7, Mac OS, Linux
Hardware: PC (including troubleshooting and problem solving), Macintosh, Xerox, fax machines
Education
Pursuing CIS Associates Degree
Amarillo College Amarillo, TX June 2011 - Present
Experience
State Program Coordinator
Caprock Home Health Services, Inc. Amarillo, TX May 2010 – September 2011
PHC Field Supervisor
Caprock Home Health Services, Inc. Amarillo, TX December 2009 – May 2010
Call Center Specialist
AIG/Western National Life Amarillo, TX January 2009 – December 2009
Café Manager
Barnes & Noble Booksellers Amarillo, TX August 2008 – December 2008
Merchandising Manager
Barnes & Noble Booksellers Amarillo, TX June 2006 – August 2008
Receiving Manager
Barnes & Noble Booksellers Amarillo, TX January 2005 – June 2006
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