Quality Assurance Customer Service

Amir Perelman

***-** **** *** *** #*, Fresh Meadows, NY 11365

Mobile: 347-***-****; E-mail *********@*****.***

Professional Work Experience

H.K.M Services Inc. Jan 2006 - July 2011

Assistant Manager Forest Hills, NY

Supervise and motivate three employees to increase the amount of applicant matches per week; recruit talent for nursing homes. Devise highly effective marketing strategies. Work closely, courteously, and tactfully with clients to resolve payments and service problems. Interview job applicants, place ads and develop brochures.

Proven ability to lead an operation in a friendly and effective matter.

Key strengths include:

Staff Training/Development

Customer Service

Quality Assurance

Provided general office support

Advertising

Objective

To obtain a position, where I can maximize my skills, quality assurance, program development and training experience.

Eager to be able to contribute to the growth of a progressive company.

Professional appearance and highly motivated with strong work ethic. Available as needed for training, overtime

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship

Education

Queens College, City University of New York 2009

Major: BA in Economics Flushing, New York

High School Diploma 2000-2004

Benjamin N. Cardozo High School Bayside New York

Skills Language Skills: Speak and understand English, Hebrew,

Technical Skills: Proficient typing x words per minute, 98% accuracy

Extra Curricular

Volunteered organizing several Jewish events 2008-present

Volunteered through my soccer club to perform community service (painted over graffiti) 2000-2001

Played soccer for many clubs on high levels of performance including a professional tryout in 1990- present Israel

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