Sales Customer Service

Michael E. Jafari

PHONE: 716-***-**** EMAIL: *********@*****.***

Qualities and Qualifications:

> Excellent communication, organizational, and computer skills.

> Nine years of sales experience; worked mostly on commission.

> Seven years in managing/supervising staff in three different business fields.

> Six years of extensive hands-on experience in the communication/media field.

> Four years of marketing experience; Contributed to the building of Pulse Health & Fitness

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Professional Experience:

> Buffalo Sabres Buffalo, NY:

* New Media Graduate Assistant (August 2010-Present) Wrote feature stories, game previews, and game recaps for the Buffalo Sabres, IIHF World Junior Championship, and Buffalo Bandits

> Pulse Health & Fitness Cheektowaga, NY

* General Manager/Board of Directors: (March 2009-Present) Overlooked all business activities at Pulse Health & Fitness; bookkeeping, scheduling, billing, closing sales, customer service

* Marketing & Sales Director: (August 2008-March 2009) Responsible for selling gym memberships and marketing the product throughout the geographical area. I was promoted after a strong contribution in increasing gym memberships.

> WGR Sports Radio 550 Buffalo, NY:

* Producer: (October 2007-Present)

o Produced live radio shows such as; “The Howard Simon Show”, “Schopp & the Bulldog”, “Dennis Williams Show”, and “Buffalo Gameday”.

o Produced live sporting events; Buffalo Sabres, Buffalo Bandits, Buffalo Bisons, Niagara Basketball, NASCAR, Super Bowl, World Series, Stanley Cup Playoffs, March Madness, Triple Crown, and NBA playoffs.

* Website Contributor: (October 2007-Present)

o Wrote opinions, articles, and blogged at; wgr550.com, twitter, facebook, and MySpace.

o Posted Sound into Online Audio Vault, and streamed programming through website.

* Anchor: (October 2007-Present) Wrote and read two minute updates every 20 minutes for various shows.

> Golden Gloves Tournament Lyons, NY:

* Ring Announcer: (February 2010) Announced the participants in each match in the tournament.

* Sales/Advertising: (November-December 2009) Brainstormed marketing/sales ideas, produced T.V. commercials, put together radio ads, and made a poster promoting the event.

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Education:

> Canisius College (2008-2011); Master of Science in Sports Administration.

> Buffalo State College (2003-07); Bachelor of Arts in Communication.

___________________________________________________________________________Other Work Experience:

> Six Flags Darien Lake; Retail Supervisor; (April 2000-October 2007)

9993 Allegheny Rd. Darien Center, NY 14040-0091 585-***-**** EXT 5180

> WBNY 91.3; Director of News , Sports, and Public Affairs (September 2004-May 2008) 1300 Elmwood Ave. Buffalo, NY 14222 716-***-****

> BSC-TV 2; Vice President and Program Director (September 2005-May 2007) 1300 Elmwood Ave. Buffalo, NY 14222 716-***-****

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References:

* Lukas Paul; Owner of Pulse Health & Fitness 716-***-****

* Rob Kopacz; Buffalo Sabres Director of Marketing 716-***-****

* Andy Roth; WGR 550 Program Director 716-***-****

* Shawn O’Rourke, PhD; Assistant Dean of Canisius College’s Graduate Program 716-***-****

* Tom McCray; College Professor/“Tom Donahue” on WECK 1230 716-***-****

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