Resume Of Srilatha Naine
Address : */**** **** ******
Ballarat Victoria- 3350
Mobile : 045*******
Email Address: ***********@*****.***
Career Objective
I am looking to gain part time or casual work to support me while I am studying.
Career Summary
Customer focussed in ensuring quality service is being provided
I have been able to ensure diligence and efficiency in my work always
A team player; I am flexible and able to get along with everyone
Handy experience at different levels in Finance
I am a quick learner and can adapt in any given environment
Education
2009- Current : Masters Of Business Administration
University : University of Ballarat, Vic
Subjects Currently Studying:
Human resource
Marketing
Accounting
Organisation: Behaviour, Structure, Processes
2004-2007 : Bachelor of Commerce
University : Badruka College Of Commerce, Hyderabad, India
Subjects Completed:
English
Corporate Accounting
Economics
Business law
Management accounting
Cost accounting
Auditing
Income tax
Career History
Organisation : Shopper Stop (Shopping Mall)
Role : Customer Service Executive
Overview of role and responsibilities:
- Training and delegating of work to staff.
- Front desk management including billing and handling customer queries.
- Handling customer issues such as complaints.
Significant accomplishments:
- Consistently ranked as best employee by management.
- Achieved high customer satisfaction resulting in increased profits for the store.
Organisation : Baverchi
Role : Front of House Attendant
Duties:
Greeting customers in a friendly manner
Seating customers in restaurant
Taking food and beverage orders
Liaising with kitchen staff
Delivery meals to tables
Preparing meal bill & accepting payment
Operating the electronic cash register
Organisation : Radhima technologies
Role : Customer care Executive
Duties:
Calling Customers for payment
Resolving Customer queries
Use act as a mediator between customer and the head office
Organisation : Genpact
Role : Accounts assistant
Duties:
Use to pass journal entries
Use to handle Reconciliation activity
Use to Rectify the Entries
Use to handle various accounts related work
Technical Skills Experience
Proficient in the use of:
Microsoft Word
Microsoft Excel
Accounting Packages: Tally, Wings, Focus
Referees
Name :Vijay Maria Poulena Name : Hakeem Naresh
Relationship: Team Leader Relationship: Assistant Manager.
Organisation: Shopper Stop Organisation: Genpact
Hyderabad, India Hyderabad, India
Contact No : 961-***-**** Contact