Data Entry, Customer Service, General Office

Cara Nicole Rowland

**** *********** ***** • Cordova, Tn 38016 • Tel: 901-***-**** • Cell: 337-***-**** • **********@*****.***

Objective

New and dedicated resident of Tennessee seeking a position with a company that will utilize my fourteen years of varied experience.

Profile:

-Disciplined leader with the proven ability to remain calm and deliver results in high pressure situations

-Excel at solving problems independently while incorporating sound advice from peers and superiors

-Exceptional written and verbal communication skills; trustworthy in handling sensitive information

-Capacity to assist diverse populations with compassion, patience, and understanding

-Adept at guiding, influencing, and empowering others to maintain law and order

-Skilled at resolving conflicts and diffusing hostility amidst adversity

-Received Deputy of the Year Award for Civil Division at Calcasieu Parish Sheriff’s Office 2007

Work Experience:

06/2001-05/2011

Calcasieu Parish Sheriff’s Office

Lake Charles, LA

Civil Deputy

Serve and execute civil processes and all other orders as directed by the courts

in accordance with Louisiana Revised Statutes as well as assisting other

departments and officers within the Sheriff's Office when called upon. Post -

Certified Deputy responsible for the seizure of property, real (ex: homes,

buildings, vacant lots/real estate) and movable (ex: vehicles, boats, motors,

furniture, heavy duty equipment). Execute all civil and criminal documents as

ordered by the court, including, but not limited to, citations and petitions,

subpoenas, criminal summons, etc. Maintain records of execution or attempted

service on all legal documents for efficient record keeping and to help provide

financial accounting.

06/1997 -06/2001

Calcasieu Parish Sheriff’s Office

Lake Charles, LA

Records Clerk

Submit, review, maintain, and oversee the criminal records. These records

include rap sheets; offense/incident reports; statements; attachments; and any

other documents pertaining to criminal records. Collect and submit the required

monthly and annual statistical (LIBURS/UCR) report to the State of Louisiana.

Provides service to other law enforcement agencies, as well as, to the general

public . Responsible for obtaining fingerprints and background checks for

daycare workers, casino employees, firearms permits, and background checks

for local employment. Entered data, answered phones, researched criminal histories

and responsible for upkeep of paperwork.

10/1996 -06/1997

Calcasieu Parish Sheriff’s Department

Lake Charles, LA

Evidence Custodian

Responsible for the intake and custody of all evidence and property within the

entire Sheriff's Office. Maintain the physical chain of custody for criminal

investigations. Work daily with investigators, lab analyst and the District

Attorney's office concerning evidence issues while maintaining a constant

inventory on all of the approx. 50 thousand items that are currently being

stored. Performed light bookkeeping, answered phones, data entry and general office duties.

Education

Calcasieu Parish Sheriff’s Office Regional Police Academy, Lake Charles, LA

Graduated June 2001

1989 - 1994 McNeese State University , Lake Charles, LA

Bachelor of Science in Marketing

Skills

Remarkable analytical and numerical skills.

Strong leadership skills

Great communication skills.

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