Customer Service Information Technology
Resume:
Johnny W. Jarvis
P.O. Box 190182
Birmingham, AL 35222-3915
Phone: 205-***-****
E-mail: *************@*****.***
________________________________________
OBJECTIVE
A position in Information Technology or some other related field where I can apply my skills in development and technical support.
SUMMARY OF QUALIFICATIONS
Well versed in the many levels of Information Technology, from software development, customer service, technical support, telco communications, to all aspects of help desk support.
WORK EXPERIENCE
Sales Agent (5/2009 - 2/2010)
Liberty National, Birmingham, AL
Sold life insurance and health insurance subsidies.
Commercial Client Services (5/2008 - 12/2009)
Regions, Birmingham, AL
Assist commercial clients with questions concerning demand deposits, iTreasury, lock boxes, and quick deposits. Assisted customers with getting logged into the system, unlocking passwords, resetting passwords and training on how to use the various applications.
Press Associate (6/2005 - 4/2006)
Gestamp Alabama Inc., McCalla, AL
Stack parts exiting the press and stack them into the correct container in the correct quantities. Check part dimensions to assure correct conformance and that the parts do not have burrs, pullbacks, or or distorted in any way.
Warehouse Systems Analyst (8/2000 - 10/2004)
Office Max, McCalla, AL
Maintained data integrity in the database. Assisted associates with their work stations. Kept inventory up to date.
System Administrator (11/1988 - 7/1999)
Young & Vann, Birmingham, AL
Maintained the computer system and assisted employees in the performance of their duties.
EDUCATION
Associates Degree
Bessemer State
Bessemer, AL
Majored in Computer Programming with a minor in accounting
Some College
Jefferson State
Birmingham, AL
Studied Computer Programming.
ADDITIONAL QUALIFICATIONS
Completed the Dale Carnegie Management course.
Johnny W. Jarvis
1249 50Th St. South
P.O. Box 190182
Birmingham, AL 35222-3915
Phone: 205-***-****
E-mail: *************@*****.***
________________________________________
OBJECTIVE
A position in Information Technology or some other related field where I can apply my skills in development and technical support.
SUMMARY OF QUALIFICATIONS
Well versed in the many levels of Information Technology, from software development, customer service, technical support, telco communications, to all aspects of help desk support.
WORK EXPERIENCE
Sales Agent (5/2009 - 2/2010)
Liberty National, Birmingham, AL
Sold life insurance and health insurance subsidies.
Commercial Client Services (5/2008 - 12/2009)
Regions, Birmingham, AL
Assist commercial clients with questions concerning demand deposits, iTreasury, lock boxes, and quick deposits. Assisted customers with getting logged into the system, unlocking passwords, resetting passwords and training on how to use the various applications.
Press Associate (6/2005 - 4/2006)
Gestamp Alabama Inc., McCalla, AL
Stack parts exiting the press and stack them into the correct container in the correct quantities. Check part dimensions to assure correct conformance and that the parts do not have burrs, pullbacks, or or distorted in any way.
Warehouse Systems Analyst (8/2000 - 10/2004)
Office Max, McCalla, AL
Maintained data integrity in the database. Assisted associates with their work stations. Kept inventory up to date.
EDUCATION
Associates Degree
Bessemer State
Bessemer, AL
Majored in Computer Programming with a minor in accounting
ADDITIONAL QUALIFICATIONS
Completed the Dale Carnegie Management course.
Contact this candidate