Customer Service Manager
Resume:
CYNTHIA M MORALES
GRANDVIEW, TX 76050-2331
Career Summary
8+ years in customer service with responsibilities including cashiering, staff supervision, scheduling and general customer service.
Areas of Expertise
■Bilingual ■Cashier ■Assistant Manager ■Opening/Closing Duties
■Bank Deposits ■Staff Supervision ■Plan-o-gram Stocking ■Customer Service
Work History
Nov 04, 2010 - Feb 06, 2011 JcPenny's - Burleson, Texas
Cashier/Fashion Jewelry
Season hire for large department store where I was responsible for: Running Cash Register in Jewelry Department, Customer Service, Returning and stocking merchandise. Was often called upon to translate for bilingual customers (Spanish/English)
Jun 13, 2009 - Nov 10, 2009 Faulk Co. - Grandview, Texas
Custodian
Seasonal employment in school district where I was responsible for: Cleaning Rooms, Vacuuming, Sweeping/Mopping and dusting. Responsible for following all tasks assigned by supervisor
Also worked the 2007 season
Jul 26, 2008 - Mar 14, 2009 Wendy's #4 - Del Rio, Texas
Assistant Manager
Managing own shift, inventory, truck orders, moneywise, schedule, opening & closing, traveled to different locations Supervised 9 employees where I was responsible for scheduling, time keeping and general supervision.
Nov 05, 2007 - Jul 14, 2008 Cox Excavation - Rio Vista, Texas
Security Guard
Night watching all equipment....making sure all gates were locked at sun down
Nov 17, 2006 - Jun 28, 2007 Raingaire - Cleburne, Texas
Assembly
Working on assembly line and production Worked on the vented hood line where I was responsible for testing for quality to make sure machine parts were in working order.
Aug 17, 2006 - Jan 26, 2007 WAL-MART - Cleburne, Texas
Cashier
Cashier for large department store where I was responsible for all cashiering duties including taking cash, WIC, credit and checks. Responsible for training 4 new employees on customer service and running the cash register. Other responsibilities included stocking end caps per plan gram and returning items.
Oct 26, 2003 - Apr 24, 2006 Wendy's - Cleburne, Texas
Assistant Manager
Scheduling, inventory, running my own shift day and night. Also money counting, truck orders, hiring employee's, opening and closing Supervised 9 employees
Sep 09, 2002 - Aug 20, 2003 Beaumont Ranch - Grandview, Texas
Wedding Coordinator
Wedding coordinator for large guest facility where I was responsible for setting up rooms for weddings from plants to candles to silverware based on needs/wants of bride and groom. During receptions was responsible for cashiering and customer service. Attended 6 bridal shows where I was responsible for setting up area to market to customers.
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