Cover Letter - I am a seasoned manager with over *0 years experience as a supervisor and manager, a military veteran (Air Force). Areas of experience are logistics, purchasing and contract management, DC operations, inventory and customer service/project management. I am results-oriented, with a successful record of accomplishments in logistics, DC Operations, quality assurance, inventory and customer service. Excellent written and oral communication skills. Professional, client/customer focused and self-motivated. Demonstrated high level analytical skills, strong strategic, innovative thinker-solution oriented. Strong influencing skills, including ability to work with senior leaders and other cross-functional groups to build consensus. Bi-Lingual (Spanish), and computer and Internet literate
Resume
Objective
To obtain a position in operations that utilizes my experience in logistics, DC Operations, planning/scheduling, purchasing and inventory management experience.
Career Summary
Participative management professional, results-oriented. Excellent written and oral communication skills. Professional, client/customer focused and self-motivated. Demonstrated high level analytical skills, strong strategic, innovative thinker-solution oriented. Strong influencing skills, including ability to work with senior leaders and other cross-functional groups to build consensus. Bi-Lingual (Spanish), and computer and Internet literate.
Operations Manager, Kane Warehousing/KalStar
November 2009 to 06/14/10 Romeoville, Illinois
• Assumed full responsibility in a 850,000 sq ft facility for managing all DC operations for two divisions - customization/packaging division, and the DIY division for a 3PL logistics company,
• Departments managed - shipping, receiving, inventory control, quality assurance, replenishment, maintenance and sanitation with extra office responsibilities.
• Supervise a staff of 17 - including supervisors, floor and QA leads, Inventory Coordinator and production planner.
• Initiated processes for successfully passing first Quality Assurance Inspection Audit conducted by Kimberly Clark.
• Created load integrity and load audit sheets to ensure customer specifications are met.
• Coach and mentor supervisors and cross-functional support personnel fostering continuous improvement
• Responsible for the pursuit of cost reductions and maximizing value on all assigned projects/job assignments
Operations Manager, PetSmart Distribution Center 36
June 2005 to November 2009 Ottawa, Illinois
• Supervised a staff of 5 supervisors and coordinated the efforts of over 140 personnel
• Managed all Outbound operations for Orderfil and shipping
• Managed all shipping operations servicing 300 stores
• Implemented new shipping techniques and improved productivity by 25% with less manpower
Operations Manager, Ed Hoy’s International
January 2001 to June 2005 Warrenville, Illinois (Warehouse)
Managed 42 employees in the receiving, shipping, assembly, safety and quality control departments.
J.C. Whitney 1997-2000
Customer Support Manager – managed customer support and B2B teams in a 300+ call center
Ed Hoy’s International 1995-1997
Operations Manager – managed inside sales and office staff
Crane Valves 1990 -1995
Senior Contract Administrator/Expeditor
Managed the detailed scope, quality, schedule and budget of assigned projects(s)
Coordinated with project team and integrated all resources for project compliance
Established and implemented all production scheduling for nuclear related valves to meet customer and NRC requirements
o Expedited and planned all testing and purchase for the manufacture of nuclear safety related valves
Ensured Contract Administration on contract(s)/projects as required, including proper closeout of projects/contracts as well as post-project critique and lessons learned
Experience with month-end close activities
Responsible for project communication with internal and external organizations
TRW Federal Systems Group 1987 -1989 (Top Secret Security Clearance)
Senior Buyer
• Experience in managing contractual relationships with Department of Defense providers
• Managed multiple detail oriented tasks at the same time in a sometimes high pressure environment.
• Worked in a changing environment with a considerable degree of autonomy, contributed both as an individual performer and team player to make decisions in a complex situations, while manage multiple priorities.
• Responsible for project communication with internal and external organizations
U.S. Air Force 1979 – 1987 (Top Secret Security Clearance)
Senior Contract Administrator
Senior Buyer
Expeditor
Purchasing
Inventory Management
Education/Development
Associate of Science – Business Administration – I.V.C.C.
(In Progress)
50 hours thru the Community College of the U.S. Air Force
Trainer, USAF – Purchasing & Inventory Management
Selective courses in Purchasing, Inventory Management, Customer service and Operations
February 2010, BPI workshop – Lean Pathways (issued by Kimberly Clark)