Jennifer Modica

*** **** ***. *******, ******* **809

407-***-**** (home)

um4aun@r.postjobfree.com

Objective To obtain a position where I can put all of my skills, knowledge and dedication to good use and make a difference in my life as well as others.

Professional Skills Microsoft Office

Including: Word, Excel, Outlook, and PowerPoint.

• Filing/ Organizing

• Typing (50+ wpm)

• Office Procedures

• Telephone Skills

• Accounts Payable/Accounts Receivable • Customer Service Skills

Good verbal communication skills, able to follow directions precisely and accurately.

Education Associate Degree

University Phoenix Online

Employment Skills • Ability to work with deadlines.

• Maintained excellent customer relations and developed customer rapport

• Diplomatically resolved customers complaints on as-needed basis

• Accurately calculated and made daily entries of up to 100,000 a year.

• Ability to follow instructions well and make decisions with no supervision

• Motivated by the ability to do my job well with no limitations or interferences.

• Maintained all record-keeping procedures with little or no error.

• Effectively developed telephone communication skills .

Employment History

Gap Inc. Customer Service

Stay at home Office Manager 5/08-present

4/07-5/08

Gap Inc. Customer Service 7/06 - 9/07

J.C. Penney’s Assistant Manager for Men’s shoe Dept. 1/00 - 2/06

Salary Requirements : Minimum 30,000-38,000 to start