Jennifer Modica
*** **** ***. *******, ******* **809
407-***-**** (home)
*********@*********.***
Objective To obtain a position where I can put all of my skills, knowledge and dedication to good use and make a difference in my life as well as others.
Professional Skills Microsoft Office
Including: Word, Excel, Outlook, and PowerPoint.
• Filing/ Organizing
• Typing (50+ wpm)
• Office Procedures
• Telephone Skills
• Accounts Payable/Accounts Receivable • Customer Service Skills
Good verbal communication skills, able to follow directions precisely and accurately.
Education Associate Degree
University Phoenix Online
Employment Skills • Ability to work with deadlines.
• Maintained excellent customer relations and developed customer rapport
• Diplomatically resolved customers complaints on as-needed basis
• Accurately calculated and made daily entries of up to 100,000 a year.
• Ability to follow instructions well and make decisions with no supervision
• Motivated by the ability to do my job well with no limitations or interferences.
• Maintained all record-keeping procedures with little or no error.
• Effectively developed telephone communication skills .
Employment History
Gap Inc. Customer Service
Stay at home Office Manager 5/08-present
4/07-5/08
Gap Inc. Customer Service 7/06 - 9/07
J.C. Penney’s Assistant Manager for Men’s shoe Dept. 1/00 - 2/06
Salary Requirements : Minimum 30,000-38,000 to start