Property Manager here!
Resume:
Mandy J. Fox
***********@*****.***
515-***-**** (cell)
Fifteen years experience working with traditional age and non-traditional college students and a wide variety of departments and colleagues
Fifteen years managing budget(s) of different sizes at four institutions
Eleven years of staff (student and professional) supervision and advising student groups and organizations
Five years experience working directly with issues of diversity and with diverse students
Demonstrated success in crisis management, conflict resolution, consensus building, community living,
general counseling, customer service, and programming/presenting for different audiences
Experience at public 4-year public universities and residential private liberal arts colleges
PROFESSIONAL EXPERIENCE
Director of Residence Life, Simpson College, Indianola, IA July 2004-June 2009
• Facilitate Housing procedures including theme house and group draws, apartments, medical singles, squatter applications and lottery-based Room Selection for an on-campus population of 1200+ students on a residential campus of 5 traditional halls, 7 apartment buildings, 5 Greek Houses, and 6 Theme Houses
• Hire, train, select, and supervise three professional live-in Area Coordinators and a live-on Assistant Director
• Prepare, collect, and use data from annual online Quality of Life Survey; Create and maintain web pages
• Coordinate all aspects of early arrivals, break occupancy, and transition to Summer Housing & Conferences
• Through leadership and teamwork, oversee all residence life functions including modifying Residence Life Handbook, first-year programming series, student staff selection and training for staff of 36, programming model (Core Values) development, student staff in-services, judicial issues, residential education, and damage billing
• Member of TLC (Early Intervention) Committee focusing on students with academic or personal difficulties
• Adjudicate higher-level non-academic judicial concerns with no successful appeals; update judicial database
• Talk with all incoming first-years and their parents during Orientation; handle parent concerns/issues regularly
• Phased in new apartment purchase into housing procedures which include both regular student housing contracts as well as initiating and maintaining leases with Indianola community.
• Work closely with the Physical Plant and Director of Procurement to decide renovation scheduling, facility improvements, and room furniture purchases. Also, work closely with Security department
Interim Director of Housing, Grinnell College, Grinnell, IA January 2004-June 2004
• Facilitate all Housing procedures including permission to live off-campus, House Hearings, special group and Co-op draws, and Room Draw, as well as make all necessary room changes for an on-campus population of 1200+ students on a residential campus of nineteen halls and eight houses
• Create and modify Housing policies for inclusion in the Student Handbook. Enforce all Housing policies
• Manage all aspects of residential damage and billing; Supervise Assistant Director and one support staff
• Inventory, maintain, and purchase as necessary all residential lounge furniture, televisions, student vacuums, and college furniture in staff apartments through a $40,000 facilities budget; met regularly with Facilities Management to discuss issues and solve problems
Residence Life Coordinator, Grinnell College, Grinnell, IA 2000-2004
• Responsible for area of approximately 170 students in three residence halls and themed houses
• Offer personal and academic counseling to students and maintained awareness of those who were experiencing difficulties. Assisted students in values clarification, conflict mediation, and decision-making
• Supervise 7-14 paraprofessional staff (Student Advisors and Hall Social Coordinators) in maintaining a healthy community living environment
• Foster self-governance by working closely with students, student staff, and hall senators as an educator, mediator, adviser, and advocate
• Responsible for budget and social and educational programming using the Wellness Model
• On-call duty responsibilities for the entire campus of 1350 students. Provided first-on-the scene decision making and set the emotional tone in emergency situations
Assistant Director of Student Activities, Grinnell College, Grinnell, I July–December 2003
• Advise Student Government Association (SGA) through cabinet and Joint Board meetings
• Manage Crafts Workshop by hiring and supervising student photography and ceramic instructors and monitors, managing overall budget, and keeping supplies ordered and stocked
• Assist the Director in planning of New Student Orientation
Assistant Director of Housing, Grinnell College, Grinnell, IA 2001-2003
• Assist the Director in all aspects of Housing operations and act in his absence
• Aid in the phasing in of four new residence halls into Housing procedures including occupancy changes, updating all floor charts and images, updating literature, and communicating changes
• Conduct the annual Housing survey, survey peer institutions, advise the Housing Committee
S-Cubed Program Coordinator, Graduate Assistantship, University of Maine, Orono, ME 1999-2000
• Coordinated all ongoing aspects of a science living/learning community (Support for Science Students) including student participation and retention, student staff supervision, programming, computer lab, and monthly Advisory Board meetings
Graduate Residence Hall Director, University of Maine, Orono, ME 1997-1999
• Co-led class for new Resident Assistants; trained and supervised two Resident Assistant staffs
• Managed all aspects of a residence hall community: community building, facilities management, programming using the BASIC model, judicial concerns, crisis management and intervention, hall budget, and advise Hall Governing Board
Diversity Education Coordinator, University of Wisconsin-River Falls, River Falls, WI 1993-1997
• Presented various educational programs and facilitated discussions in residence halls, classrooms, staff trainings, orientation, and student leadership retreats focused on diversity issues
• Co-chaired the University’s Diversity Committee which created the annual Spring Festival “Unity in the Community” (entire day of education and entertainment celebrating community and diversity)
• Authored monthly “Commuter Newsletter” sent to 3,000 non-resident students
• Served on planning and implementation teams creating the UW-River Falls Leadership Center
• Arrange, sponsor, and organize guest speakers and awareness events (World AIDS Day, Women’s History)
• Co-authored three successful grants for faculty/staff/student development
• Advised the Ten Percent Society, Gay/Straight Alliance, and Women’s Equality Group
• As chair of the GLBT Concerns Student sub-committee, created first UW-RF Safe Space Program
Assistant Director, Minority Pre-College Program, UW-River Falls, River Falls, WI Summer 1996
• Selected, trained, and supervised camp counselor staff of six for Minority Pre-College Program serving statewide high-potential minority middle-school students
• Camp Counselor for same program Summer 1995
EDUCATION
M.Ed., Student Development in Higher Education, Administration, 2000, University of Maine
Post-graduate Business Administration core classes, 1994-1995, University of Wisconsin-River Falls
B.S., Sociology, emphases in Political Science and Psychology, 1993, University of Wisconsin-River Falls
3 years undergraduate courses in Human Relations and study abroad, St. Cloud State University
ADDITIONAL EXPERIENCES/SKILLS
• Current certification in Adult CPR, First Aid, and AED
• Attended ACPA Mid-Level Management Institute, University of Louisville, 2008
• Simpson College “Maple Syrup” award for “sweet” customer service, 2005
• Served as board member or representative of three area community organizations
REFERENCES
Stephanie Krauth Jeff Wagner
Associate Dean of Students Interim Sodexho Facility Manager
Simpson College Student Development Simpson College
Indianola, IA 50125 Indianola, IA 50125
*********.******@*******.*** ****.******@*******.***
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