Jonathan (Jon) Hoyer
**** *********** ***** **** 817-***-****
Keller, Texas 76248 Cell 817-***-****
********@*****.***
Skills
• Financial and Cash Analysis
• Knowledge of General Accepted Accounting Principles
• Relationship management
• Compliance audit review management
• Communication with all levels of management
• Computer skills: Intermediate Microsoft Excel, Word, Access and financial software.
• Intermediate website creation and maintenance skills
• Operation management, employee development and training
Work Experience
Contract Work
July 2008 – May 2009 Fort Worth, Texas
• Handled customer billing disputes.
• Reviewed inspection reports for discrepancies.
• Assisted customers pay balance due.
• Generated billing invoices
• Analyzed money transfers for completeness and compliance.
• Generated letters outlining discrepancies.
• Originated/processed loans for home purchase or refinance.
• Generated referrals from builders, realtors, and clients.
Results: Learned better ways to market and network to help increase business, and production scores at the top of the department with 97% accuracy.
Washington Mutual Bank
June 2002 – June 2008 Bank Finance Consultant Fort Worth, Texas
• Managed staff of 8 employees in training, hiring and conducted yearly reviews.
• Analyzed cash budgets, P & L statements, and billing reports.
• Communicated with all key departments to resolve issues related to general processes and procedures.
• Researched adjustments and performs customer account reconciliations
• Reviewed client credit and financial risk for personal, business and commercial loans.
Results: Doubled branch net households and increased branch net income by 50%. Recognized for outstanding performance, and scored above region goal of 92% on customer survey scores.
Education
Graduated May 2004
Bachelors of Business Administration
Major in Finance and Accounting
Howard Payne University