BUFFY EWING
***** ****** **** ****, ********, TEXAS 77584
***.***@*******.***
CLINICAL SPECIALIST / MEDICAL SALES
PREFERRED INDUSTRY - MEDICAL DEVICE COMPANY
EXPERTISE
-Strategic Marketing and Selling Expertise
-Customer Service and Satisfaction
-Account and Territory Management
-Technical Support
-Continuous Process Improvement
-Quality Assurance and Regulatory Compliance
-Leadership, Training, and Team Building
EDUCATION
MASTER OF SCIENCE IN KINESIOLOGY
MAJOR IN CLINICAL EXERCISE PHYSIOLOGY
School of Health, Physical Education, and Recreation
Indiana University
Bloomington, IN | 1996
BACHELOR OF SCIENCE MAJOR IN EXERCISE SCIENCE AND FITNESS/CARDIAC REHABILITATION
School of Health Sciences and Human Performance
Ithaca College
Ithaca, NY | 1994
BACHELOR OF SCIENCE MAJOR IN TELEVISION AND RADIO COMMUNICATIONS WITH CONCENTRATION IN ADVERTISING
AND PUBLIC RELATIONS
Roy H. Park School of Communications
Ithaca College
Ithaca, NY | 1994
TRAINING
-Complex Sale
-Miller Heiman
-Salesforce.com
PROFILE
Assertive, goal-driven Territory Manager with demonstrated record of top performance in sales management, along with technical-clinical specialist experience. Persuasive communicator with proven strengths in account management, customer service, and relationship building. Highly recognized for the ability to exceed sales goals by creating win-win solutions that generate sales and business opportunities with medical professionals. Exhibit exemplary performance in product demonstration and group presentation, with in-depth background in teaching, training, and inservicing. Exemplify effective multitasking capacities in competitive and high-growth settings.
PROFESSIONAL EXPERIENCE
CHF SOLUTIONS, INC. | MINNEAPOLIS, MN | 2002-PRESENT
TERRITORY MANAGER - CLINICAL SALES SPECIALIST - SENIOR CLINICAL FIELD SPECIALIST
- Work within the medical community to obtain client base for the launch of new product that offers a novel approach to a chronic problem
- Held responsible for identifying new targets and prospecting revenue channels
- Handle the management of growing utilization within assigned accounts, including increasing therapy awareness throughout accounts to C-Suite level, directors, physicians, nurses, and case managers
- Conduct training with medical team, including physicians and nurses regarding clinical indications and use of Aquadex FlexFlow System by providing comprehensive in-service sessions and resolving any concerns and issues that arise
- As a Clinical Specialist work with territory sales managers in strategizing sales calls, product demonstration, and marketing activities that help maximize corporate profitability and sales
- Render wide array of roles, including developing and shaping in-service protocols and tools needed in the field, troubleshooting during patient treatments, increasing utilization within territories, and obtaining new prescribers of therapy, as well as facilitating group presentations, employee training, development, and evaluation
CAMBRIDGE HEART, INC. | BEDFORD, MA | 1999-2002
CLINICAL MANAGER
- Served as clinical specialist responsible for organizing and coordinating post-sale activities within 17 states
- Executed assembly and installation of CH2000 and HearTwave for Microvolt T-Wave Alternans testing; performed troubleshooting on any technical problems that might occur; and trained new customers on operation of the equipment in hospitals, electrophysiology laboratories, and physician offices
- Provided open communication with customers in order to address product and system concerns
- Gained expertise in introducing new technology/product to the market; employing clinical skills in the field; and developing comprehensive in-service program in areas involving customer service, technical support, reimbursement issues, as well as in presentations and tracking reports
TEXAS HEART INSTITUTE ~ ST. LUKE’S EPISCOPAL HOSPITAL | HOUSTON, TX | 1996-1999
CLINICAL EXERCISE PHYSIOLOGIST
- Directed several types of exercise testing laboratory procedures and Non-invasive Cardiology Department activities, such as regular graded exercise testing; nuclear stress testing; cardiopulmonary rehabilitation phases I, II, and III; fitness assessments; 12 lead electrocardiogram (Lead ECG) and Holter/Event Monitor Administration; VO2 Max Testing; quality improvement measures; wellness projects; and public speaking activities.
- Served as Health Quest Fitness Program Coordinator and Smoking Cessation Program Coordinator