Manager Customer Service
Resume:
Phyllis Dawkins
**************@*****.***
PART TIME SPA ASSOCIATE
Overview With ten years plus experience in retail management in the Upstate South Carolina area. I having managing high end to the more affordable friendly establishments. My expertise and skills are in:
• Exceptional Customer Service/ Relationship building with clients
• Pricing, Merchandising and Floor Design based on company floor plans and merchandise
• Prepared deposits and money drops
• Managing staff: scheduling, maintaining sale projections for each team member and maintaining adequate floor coverage
• Inventory and Loss Prevention • Retail POS system and computer capability
• Understand the importance of following policies and procedures
• Handle long lines and promotions
• Managed several locations
Employment Hopkins Eye Center, June 2008- current employer
Greenville, SC 29615
ACCOUNTING/ INSURANCE MANAGER
The Fashion Shack, November 2006- September 14,2007 Greenville, SC
ASSISTANT MANAGER
Motherhood Maternity, March 2006- September 2006 Spartanburg, SC
STORE MANAGER
White House/Black Market, January 2003- 2005 Greenville, SC
ASSISTANT SALES MANAGER (POSITION ADHERED TO CLIENT BUILDING)
Claire’s Inc., June 1999-2002 Greenville, SC
ACTING/ ASSISTANT MANAGER
Education Southside Highschool, Graduated with Honors June 1999
University of Phoenix (Online), June 2011- current studying to receive Associate in Business
References and Supporting Documentation Furnished Upon Request
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