Lean Six Sigma Process/QA Engineer
Resume:
Dauna L. Simon
Fairhaven MA ****9
Summary:
Experienced in leading and managing operational excellence for business initiatives that impact customer experience and stakeholder satisfaction.
Accomplishments:
Certified Six Sigma Black Belt, Lean Expert, Six Sigma Green Belt & ISO 9001 Auditor.
Demonstrated expertise in driving manufacturing problem resolution and continuous improvement efforts through a sound knowledge and implementation experience of Lean methodologies and Six Sigma principles.
Made break-through improvements in business processes utilizing DMAIC process, 5S, Kaizen, value stream/process mapping, work flow analysis and problem solving techniques to achieve operational excellence and ensure a positive customer experience and customer delight.
A tactical and strategic planner, have hands-on approach to problem solving and act as an agent of change.
Proven ability to lead and influence stakeholders in obtaining support in making critical decisions.
Strong leadership, organization skills, root cause analytical capabilities, mentor and coach to enhance team development.
Proficient in data collection, analysis and presentation.
Excellent computer skills and proficiency with MS Word, Excel, PowerPoint, Project, Visio, Minitab, and the Internet.
Experiences:
Heat Transfer Products, Inc. East Freetown, MA 2007 - 2009
QA/MANUFACTURING MANAGER
Designed and implemented a lean computerized waste reporting system that reduced non-value added activities and cost.
Facilitated Lean Team that made breakthrough improvements using processes, quality methodologies, and work flows to identify business process defects which eliminated non-valued added work resulting in a 65% productivity increase.
Lead Process Team to develop and execute capital projects to improve plant efficiency.
Conducted training for staff and plant personnel in Lean and Six Sigma principles.
Coordinated design and development of new product manufacturing cells utilizing lean techniques.
Developed performance metrics and benchmarks to control business continuity and report on business operations.
Revere Copper Products, Inc New Bedford, MA 1996-2007
MANUFACTURING ENGINEER/PRODUCTION PLANNING MANAGER
Developed forecast and production plans utilized by manufacturing and sales to satisfy the voice of the customer.
Facilitated Production Teams to investigate equipment/process modifications to reduce cost.
Mentored and coached Production Teams that decreased defective rate by 10%.
Member of the Lean Team that achieved a 35% productivity increase by utilizing Lean tools and techniques.
Developed and maintained product routings, manufacturing processes, working instructions and quality standards.
Established/monitored equipment and process capabilities of product line.
Conducted internal ISO audits and maintained standards.
Implemented workflow analysis, quality methods and tools for continuous business operational improvement.
Dauna L. Simon Page 2
Phoebe’s Restaurant, New Bedford MA 1987-1995
OWNER
Responsibilities included all aspects of operating a small business, customer service, marketing, inventory control, scheduling and financials.
Goodyear Tire & Rubber Company, New Bedford, MA 1979 - 1991
QUALITY ASSURANCE MANAGER/MANUFACTURING ENGINEER
Managed Quality Assurance Department and physical test/release laboratory that assured products met or exceeded customer requirements.
Responsible for supplier Quality Assurance activities including evaluations and audits.
Monitored compliance to government contracts and prepared all necessary shipping documents.
Organized programs to improve quality, productivity and waste reduction.
Implemented SPC in all areas of manufacturing.
Coordinated Quality Improvement Team which reduced department waste from 18.% to 6.0% in one year.
Instituted and maintained a quality cost report that identified the elements of the quality system and the associated cost.
Trained plant personnel in SPC and QMS systems.
Established and maintained new and existing product specifications, manufacturing methods, quality standards, in-process inspection and testing requirements.
Designed compression molds, extruder dies, tools and fixtures utilized in the manufacturing process.
Education:
B.S. Mechanical/Industrial Engineering Technology
Southeastern Massachusetts University, North Dartmouth MA 1979
Certifications:
Six Sigma Black Belt - 2009
Lean Expert - 2009
Six Sigma Green Belt - 2009
ISO 9001 Auditor - 2009
Project Management certification training - 2009
Training:
Statistical Process Control
Lean Manufacturing
Design of Experiment
Six Sigma
Quality Management Systems
Team Building
Participation for Productivity
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