Manager Quality

JENNIFER J. MAAG

*** ***** **** *************@***.***

Indianapolis, Indiana 46227 419-***-****

PRODUCTION MANAGEMENT

Strong combination of operations, management, and leadership skills

Results-oriented manufacturing manager with a strong track record of achievement. Combines “hands-on” skills with consistent success in identifying opportunities for production, process, and quality improvements, cost reduction, and employee training. Core competencies include:

Continuous Process Improvement Efficiency Improvement Safety Training

Automated Manufacturing Production Planning Tactical Planning

Production Scheduling Preventive Maintenance Cost Avoidance

Policy & Procedures Problem Resolution Quality Compliance

PROFESSIONAL EXPERIENCE

Abbott Nutrition Richmond, Indiana

Supervisor Assembly Operations 2010-Present

• Responsible for all overcap manufacturing requirements on first and 2nd shift. Objective is to manufacture high quality primary packaging on time for our customer. Implemented and maintained the effectiveness of the quality system.

• Responsible for problem solving (both operational and employee relations). Responsible for providing a safe work environment.

• Responsible for the effective use of materials, equipment, personnel, shipping/receiving, warehouse allocation in producing high quality products.

• Responsible for the accurate and timely completion of production related documentation.

• Sound judgment within defined procedures and policies to determine appropriate action. Ensured compliance with internal operating procedures, good manufacturing practices and external regulations.

• Assured that employees are trained to safely perform their respective jobs. Ensured effective resource utilization (employees, material, machinery and equipment) while minimizing operational downtime. Provide employee evaluations and employee development plans to continually advance performance.

• Establish and maintain standards for housekeeping and sanitization. Serve as primary back up to Site Manager in his or her absence.

• Coordinate with Processing, Packaging and Quality Assurance to ensure effective product flow throughout the facility.

• Responsible for coordinating activities to meet production schedule requirements and manage inventory of supplies and raw materials.

• Assisted in implementation of improvement projects as assigned by the Site Manager. Provide leadership and valuable participation in team activities that will enhance the overall effectiveness of the Plant.

• Scheduled secondary manufacturer of overcaps

• Responsible for Clip line on an independent press using contract employees, 3 shifts

Jennifer J. Maag Page Two

PROFESSIONAL EXPERIENCE

Faurecia, Inc Emissions Control Technologies Division Columbus, Indiana

Contract Production Supervisor April –June 2010

• Managed team of up to 45 employees in teams of 3-4 employee cells.

• Accomplished manufacturing staff results by communicating job expectations; planning,monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

• Lead and manage all New Product Introduce (NPI); Release to Production (RTP); ensure steady flow of production activities; maintain staff by training employees and developing personal growth opportunities.

• Conduct and correspond to continuous improvement programs, maintain work flow by monitoring steps of the process; setting processing variables; investigate scrap factors; monitor personnel and resources; implementing cost reductions; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.

• Completed production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems.

• Maintained quality service by establishing and enforcing organization standards. Initiate, recommend, investigate, trouble-shoot and provide solutions and actions to prevent the occurrence of any nonconformities relating to the products, process and quality system.

• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.

• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.

• Maintained working relationship with the union by following the terms of the collective bargaining agreement.

Navistar, Inc.(formerly Indianapolis Casting Corporation) Indianapolis, Indiana Production Supervisor - Core Room 2005-2009

Manage, train, and motivate team ranging from 54 to 31 hourly employees engaged in robotics operations, monitoring 17 industrial robots.

Communicate daily with all employees regarding maintaining corporate safety, customer schedule, quality, and cost requirements. Establish and maintain departmental plans and procedures, supporting plant environmental, safety and housekeeping standards.

Effectively communicate expectations and follow up for improved operating efficiencies.

Implement daily production schedule responding to changing conditions to maintain product quality and support customer requirements. Prepare and compile daily departmental production, attendance, and efficiency reports.

Supervise weekend cleaning crews, changeover of stripping fixtures and core boxes, and the utilization/evaluation of new materials and methods.

Monitor calibration of raw materials for all core machines. Oversee computerized storage facility. Ensure compliance with quality control requirements and ISO standards.

G&C Foundry Sandusky, Ohio

Production Supervisor - Core Room 2002-2005

Promoted up from Laborer through to First Shift Production Supervisor (Superintendent) with management responsibility for 45 hourly and supervisory departmental personnel as well as all equipment on all three shifts.

Jennifer J. Maag Page Three

PROFESSIONAL EXPERIENCE

Scheduled core machines across all shifts factoring changes in molding schedules as well as attendance issues.

Supervised and maintained, where feasible, departmental machines and tooling for 2,500 patterns.

Scheduled production based on inventories and customer requirements, utilizing Kan Ban inventory systems for several customers.

Outsourced high production cores and inventory control and quality associated with those products.

Hired, trained, reviewed and terminated, where appropriate, core makers and core finishers.

Provided staff training for ISO requirements, safety and housekeeping standards, performing recurrent audits.

Performed quarterly inventory of castings, cores and raw materials.

Core Finisher / Core Maker / Core Cell Operator 1997-2002

Ran two Redford Core machines back-to-back, working with three other employees running high production jobs. Responsible for maintaining all core machines.

Laborer / Production Clerk 1992-1997

Capably multi-tasked with diverse responsibilities including processing customer orders, resolving customers concerns related to scheduling, shipping and invoicing, in addition to maintaining production schedules and reports.

Routinely provided back-up support for Production Managers.

ACADEMIC CREDENTIALS & AFFILIATIONS

Colorado Technical University Associates Degree - Business Administration - 2008

Online Distance Learning Business Management Major

Colorado Technical University Bachelor of Science - Business Administration – 2010

Online Distance Learning

Colorado Technical University

Online Distance Learning

Business Management Major

Master of Business Administration - 2012

Operations Management Major

• Pursued coursework at Firelands Community College and Bowling Green State University

• Member - Society of Women in Engineering since 2007

• Member of Sigma Beta Delta Honor Society since 2009

ADDITIONAL SKILLS & TRAINING

OSHA Standards Microsoft Office Total Performance Management

ISO - 9000 Kanban Total Quality Systems

Information Security

Environmental Awareness

Numerous Management Workshops

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