Sales Customer Service

OBJECTIVES:

Seeking a sales position that will utilize my skills and implement my knowledge while, providing me with opportunities to obtain a challenging position with great potential growth. I work well in a team and individual working environment.

EXPERIENCE

MontaVista Software – Santa Clara, CA: 2008 - 2009

Account Sale Representative

• MontaVista, provides a complete suite of developer tools to help you quickly develop, build, and deploy embedded Linux applications.

• Make outbound sales calls to targeted customers and work the entire sales process for all $50,000 opportunities and below.

• Perform cyclical contact of installed based customers to identify, and manage up-sell and add-on opportunities through the various sales stages.

• Develop territory plans with their Field Sales counterpart.

• Conduct sales calls/demos via the phone.

• Qualify and further develop “warm” leads by performing and documenting end-user requirements analyses.

• Achieve monthly, quarterly and yearly pipeline and forecast goals and defined objectives.

Avepoint – San Jose, CA: 2008 - 2008

Regional Sale Representative

• Regional sales rep for AvePoint, a global leader in infrastructure management software solutions for Microsoft SharePoint.

• Developed new accounts and/or expanded existing accounts to exceed team and individual quotas and meet company business objectives.

• High exposure inside sales position interacting with enterprise IT professionals worldwide.

• Preformed WebEx presentations to enterprise IT professionals and management teams.

CyberOne Mortgage - Tacoma, WA: 2004 - 2006

Senior Loan Officer

• Originate and Close Loans. Work closely with customers from start to finish on the loan process.

• Dealing with communications between lending institutions and the borrower. Working independently within a team.

• Heavy Cold Calling over the phone.

• Producing sales generated leads for the company.

Full Spectrum Lending – Clackamas, OR: 2003 - 2004

Account Executive

• Inbound/outbound call center. Worked with customers from start to finish on the loan process.

• Performed sales and customer services for the sub-prime lender of Countrywide Financial.

• Sales and customer service for the sub-prime lender of Countrywide Financial. Countrywide (ranked 150th in the Fortune 500 companies).

EDUCATION:

• University of California in Santa Barbara. B.A. in Sociology GPA 3.2.

SKILLS:

• Formal training with Saleforce.com and AS400 CRM software.

• Excellent understanding of back-end storage software.

• Excel for financial modeling and PowerPoint for presentations through WebEx.

• Formal training in Microsoft Sharepoint.

ACTIVITIES:

• Member of UCSB Track and Field (Shot-put and Discus).

• Enjoy playing basketball, golf, soccer and tennis.

Contact this candidate