Administrative Office Operations Clerk
Resume:
Celesteen D. Robinson
Rochester, NY 14609
************@*****.***
OBJECTIVE: To obtain a position as an Administrative Assistant ,Analyst or Office Clerk
RELEVANT EXPERIENCE :
Word Perfect and Microsoft Excel capability Minimum Power Point skills
Analytical skills
2 years Mortgage loan processing experience
Time keeping
Over 10 years customer service experience, reliable, and I am detail oriented
Accounts Receivable/Payable
TYPE 45 WPM, Alpha/Numeric data entry
WORK EXPERIENCE:
01/ 2006- 09/2007
Frontier
Rochester, NY (Operations Analyst)
Assisted manager and co-workers in daily dispatching of technicians workload, analyzed monthly data and created end of the month worksheets and graphs, telephone observation, answered phones for questions and concerns, completions, updated previous/past/present and future purchase orders, maintained filing system and performed related office duties
09/2005-12/2005
Public Abstract
Rochester, NY (Secretary)
Duties: Provided secretarial and clerical support to the Office Manager and other department personnel.Proficient in MS Word and Excel. Maintained filing system, scheduled maintenance checks on office equipment , ordered supplies as needed and maintained multi-line phone system
01/ 2003- 02/2005
JP Morgan Chase Bank
Rochester, NY (Home Equity Loan Processor)
Duties: Daily preparation and delivery of Home Equity loans/lines of credit closing documents. Funded accounts as well as provided excellent customer service to customers who have questions and concerns. Analyzed and cleared daily reports and maintained filing system of shipping old files.
05/1999- 11/2002
Frontier
Rochester, NY (Clerk IV)
Duties: Assisted manager in daily dispatching of technicians workload, analyzed operations repair data and reported results for manager meetings, answered phone lines for questions, concerns and completions. Maintained voice mail status, corrected and updated spreadsheets and orders with changes as they occur, performed time keeping with the use of spreadsheets for the technicians weekly payroll.
1998-1999
Rochester Linoleum and Carpet Center
Rochester, NY (Data Entry Clerk)
Duties: Data entry customer invoices and answered phones for questions or concerns, also maintained filing systems
1998
North Eastern General Insurance
Rochester NY (Customer Service Clerk)
Duties: Auto /cycle premium quoting, customer service on phones as well as in person, wrote auto/cycle policies and also performed related office duties
EDUCATION:
Rochester Business Institute
Rochester, NY
Degree: Associates in Management
Other: Liberal Arts credits from Tuskegee University and Monroe Community College
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