Customer Sevice and/or Marketing

Courtney Hodge

**N *th St, Youngwood, PA *****

724-***-****

************@*****.***

SUMMARY OF QUALIFICATIONS

I have a high level of experience working with Microsoft Power Point and Excel. I also have a lot of experience working with customers on a daily basis and feel that I have great people skills. I have handled customer complaints and compliments and have a great understanding of what a customer needs. I have some marketing experience, stemming from my work with an advertising company for real estate offices to owning my own small business and trying to market my product on my own.

PROFESSIONAL EXPERIENCE

Marketing Assistant

1/2008 - Present Clear Data, Murrysville, PA

I work with insurance agents on a daily basis setting appointments for them using the web based system that Clear Data has developed. It is a fairly new company. I use Google Docs and excel on a daily basis and have to market the system we currently use to the insurance agents. I make business to business phone calls and have a very good reputation with my agents. I have them all changing to a higher package deal after a short time of them being on my desk. I take my job to heart.

Advertising (computer)

9/1999 - 2/2000 Retail Adversity, Woodland Park, CO

The company I worked for did advertisement for real estate companies. What I did was take pictures of the homes that were to be sold on the market, formatted them on the computer into a power point slide show. This was so the real estate agent could show the home to their clients without having to actually take time to go the home. Also, I printed flyers of the home with descriptions and posted them on the website of whatever real estate company we were in contact with.

EMPLOYMENT HISTORY

Owner

5/2007 - Present Favor-itz, Youngwood, PA

I recently started my own business selling some of the products that I make. I am just trying to get it off the ground at the moment. I am currently working on making my products better, easier to produce and I am working advertising my business. I also have a contract set up with a non-profit organization to donate some the proceeds from my products to them.

Sales Associate

10/2006 - 1/2008 Sheetz, Latrobe, PA

I work with customers on a day to day basis. Dealing with complaints, and compliments. I work with food and also money. I took an assistant manager test and passed but the only jobs available are out of state.

EDUCATION

2/2008 - 5/2010 University of Phoenix Online, Phoenix, AZ

 Some College Coursework Completed

Majoring in Business Marketing

8/2002 - 12/2004 WCCC, Youngwood, PA

 Some College Coursework Completed

I majored in Psychology and minored in Human Services.