Business Analyst

JEFF S. GELINAS

***** ***** ******** **. *.  Jacksonville, FL 32257

Cell: 904-***-****

*********@****.***

SUMMARY OF PROFESSIONAL AND TECHNICAL SKILLS

* **** ******** ******** ********** translating customer business requirements into technical requirements, coordinating system implementations, creating deployment schedules, and creating and maintaining financial reports for multi-million dollar projects.

5 years as a Software Programmer directly installing, configuring, testing, and monitoring new software installations and enhancements.

3 years as an Assistant Network Administrator, providing network and workstation support for over 200 users using Windows 98, Windows 2000, and Windows XP operating systems.

2 years as an Operations Manager, purchasing all materials and supplies for installations of custom fixtures and cabinetry at Barnes and Noble, The Body Shop, and Starbucks Coffee.

WORK EXPERIENCE

Emtec, Inc. 2008 – 2009

Business Analyst

 Elicited and translated customer business requirements into technical requirements

 Assisted with the coordination and successful installation of tens of thousands of units to over 180 schools within Duval County

 Created the Statement of Work (SOW) for each project defining shareholders

 Managed project budgets

 Created and maintained weekly / monthly revenue reports

 Monitored project activity to control time, critical path activities, and resource requirements

 Assistant supervisor of a staff of 35 team members

 Coordinated Lessons Learned meetings (post major project milestones)

 Created new security procedure for issuance of system passwords

Intuit Eclipse Inc. 2002 – 2007

Technical Lead/Custom Software Programmer

 Consulted with, and analyzed new client workflows to ensure best use of the Eclipse application in order to meet each individual business’ requirements

 Provided the sales team with an estimated level of effort and pricing for enhancements

 Gathered and documented custom requirements for presentation to Eclipse stakeholders

 Coordinated and scheduled implementation and completion dates for several concurrent projects

 Programmed and tested modifications using PICK/Universe Basic

 Developed internal programs and tools to assist in programming

 Identified and resolved core and custom programming errors

Dynamic Information Systems Corporation (DISC) 1998 – 2002

PC Specialist / Assistant network administrator

 Provided network and workstation support for over 200 users

 Supported Windows 98, Windows 2000 and Windows XP operating systems

 Purchased all equipment including work stations, servers, printers, copiers

 Configured work stations with the appropriate software suite, access to networks and email accounts

 Scheduled and maintained back up operations for all systems and users

 Maintained service contracts with HP, Xerox, Dell and others

Design Fabricators Inc. 1996 – 1998

Operations Manager

 Responsible for all aspects of shipping completed materials via common carriers

 Purchased all materials and supplies to sustain a high volume facility

 Traveled extensively to job sites to evaluate and install prepared materials

United States Navy 1988 – 1996

Operations Specialist 1st Class – Desert Storm Veteran, Honorably Discharged

Custodian of Classified documentation

Obtained Secret Security Clearance: Currently Inactive

EDUCATION

 Bachelor of Science, Applied Mathematics: University of Colorado at Denver,1998

 A+ Certification

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