Customer Service High School

Lesley Gray

**** ******** *****

Clinton, MD ****5

202-***-****

***********@*****.***

GOAL

I aspire to find a position where my exceptional communication skills and health background will allow me to contribute to a company where we may grow together individually, and as a team.

PROFESSIONAL SKILLS

• Customer Service

• Certified CPR

• 65 WPM

• Mastered Microsoft office

• Key Holder Responsibilities

• Currency Wire

• Confidentiality

• Interpersonal Skills

• Data Entry

PROFESSIONAL EXPERIENCE

Capital One Bank Jul 2011 – Present Oxon Hill, MD

Bank Teller

• Responsible for cash/checking deposits, processing loan payments, opening accounts, activating atm/debit cards

• Maintains proper cash limits, cashed checks, accepted deposits, and issued cashier’s checks, money orders, traveler’s checks, cash advances, and funds transfers

• Cash handling, customer service, balance drawer, petty cash, and place orders for inventory

Wachovia/Wells Fargo Jun 2010 – Dec 2010 Washington, DC

Bank Teller

• Maintained proper cash limits, cashed checks, accepted deposits, and issued cashier’s checks, money orders, traveler’s checks, cash advances, and funds transfers

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• Supported clients in all banking transactions.

• Assisted in all clerical responsibilities within the bank.

• Actively participated with financial center members in team meetings to ensure that financial center goals were achieved.

Bank of America May 2008 – Jul 2009 Clinton, MD

Bank Teller

• Enhance customer relationships by identifying opportunities and referring them to Financial Specialist, or other financial center personnel as appropriate.

• Promptly processed consumer and business transactions in an accurate and efficient manner.

• Completed transactions such as deposits, transfers, withdrawals, payments, cashiers checks, personal money orders, savings bonds, stop payments, and certificates of deposits.

• Received the following awards: Balancing Accuracy, Merit Award, and Teller of the Week.

EDUCATION/COMPUTER EXPERIENCE

• Medical Office Assistant (AMAA) – Prince George’s College, Largo, MD ● [Certified by NHA Date: 03/2012)

• Medical Terminology Certificate ● [Completion Date: 01/2012)

• CPR Certified ● [Completion Date: 02/2012)

• Diploma –Surrattsville High School, Clinton, MD ● 2004 – 2008

References Available Upon Request

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