Sales Customer Service

JOHNNY FRANKLIN BARRETT

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**** ********* ** ********,** 49419

Cell:616-***-**** Email: ************@*****.***

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OBJECTIVE

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To join a team oriented company that challenges and pushes me in order to help that company grow and help add to my experience.

CERTIFICATIONS

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Class IV Industrial Truck Driving Permit

Comp TIA A+ Certified

Microsoft Certified

EDUCATION

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Bachelors in Software Engineering (B.S.E.) Current University of Phoenix, Grand Rapids, MI

Certificate, Business Management/Marketing 2005

Davenport University, Holland, MI

SKILLS

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Quick learner, fast and consistent pace, team player, very goal oriented and self motivated. Strive to rise in any field. Ability to adapt quickly to any environment. Superior communication and troubleshooting skills. Strong background in sales, computer hardware and software, and mechanics.

WORK EXPERIENCE

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General Machine Operator May 2011 to Current

Mead Johnson Zeeland,MI – I have many responsibilities at Mead Johnson. My top priority is to send out as much product as efficiently and as clean and orderly as humanly possible. Our product goes out to thousands of children worldwide so mistakes are not an option. Our paperwork has to be in perfect order without error. I must set up our machines quickly and accordingly based on what product we are running. When we change product we must clean out our machines free from all old product. This involves a lot of “clean room” work where everything must be sanitized and I have to gown up appropriately with gloves, booties, a lab jacket, a mask and proper eye wear. Cleanliness is of upmost importance and that cant be stressed enough. Once we strip down the machines and then strip down the parts from the machines I then dump all of the small parts into chemicals for washing. This again requires me to change for proper and safe handling of the chemicals. There is a lot to remember and a lot to do within the time given. Some of our cleanings may take a full 12 hours to finish. Good math skills are a must for chemical mixing and to ensure the paperwork is filled properly. We work 12 hour days and sometimes up to 80 hours a week.

Owner of JBWebdesigns January2011 to May 2011

I have always had strong computer skills but have never really gotten into web designing too much. A friend asked me to build him one website. The word got out and before I knew it I had 15 web sites I had built and was maintaining. I decided to do this for a living. Which was great but after you have 40 websites to manage it just got to be too much for me to handle alone. I still manage many of the websites but am no longer building new sites. But this just shows how well I can pick something new up with little to no experience and run with it.

Customer Specialist May 2009 to January 2011

Best Buy, Tampa,FL - Must quickly adapt to new sales strategies and new sales promotions. Must greet all customers in a timely matter and help find products to fit that customers needs. Work with large amounts of money consistently and efficiently. Must meet monthly sales goals per department. Work in a very team oriented environment. Be ready to work and on time upon arrival. Was awarded the store VIP for highest positive customer feedback.6

Warehourse Manager/Global Sales Lead 2007 to 2009

Emerson, Saint Petersburg, FL – Managed the warehouse by making sure all orders were being shipped and received as promptly and accurately as possible. Keeping the warehouse organized and clean was particularly important to ensure all of the product was accounted for. Made sure all of the paperwork was filled correctly and the truck drivers arrived and dispatched on time was vital for success. As a global sales lead I helped sell our products all around the world. By working in the warehouse that enabled me to sell my product better because I could see first hand what was being shipped and how fast I could get it there. I needed to be good with customers and also with my workers to help with a smooth flow of operation.

Product Specialist 2007 to 2009

Circuit City, Saint Petersburg, FL - Help open and close store, train the new hires, greet customers and up sell products to meet monthly goals, work in a team oriented environment, must keep up with changing tech trend and weekly sales promotions, work with cash registers and POS system, deal consistently with large amounts of money. I was the only employee that had knowledge about every department in the store.

Supervisor 2003 to 2007

Houting Computer, Holland, MI - Began knowing very little about computer repair. With the help of the owner, Glen Houting, within 3 months was in charge of the company's computer repair. Within 6 months ran financing, inventory, sales, customer service, repair, trained and hired the new techs, and went to on site jobs. Was also responsible for the opening and closing of the company.

PROFESSIONAL REFERENCES

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Peter Wongvilart, Current Supervisor Mead Johnson

Tel: 616-***-****

Glen Houting, Owner Houting Computer

****@*******.***

Tel: 616-***-****

223 North River Avenue Holland, MI 49424 -

Sean Volmer, Supervisor Best Buy

Tel: 813-***-****

1725 N Dale Mabry Hwy Tampa, FL 33607

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