Customer Service Manager
Resume:
Chatoya Johnson
Austell, GA, 30106
404-***-**** Cell
E-mail: ****************@*****.***
SUMMARY
Congenial personality, professional demeanor and ability to work well with others in a team-oriented environment
Excellent written and verbal communication skills
Strong organization skills and multi-tasking abilities
Proficient with MS Office, MS Outlook
Ability to type 40-50 wpm
Ability to prioritize, work independently, maintain confidentiality
Ability to meet deadlines and work well under pressure
Aggressive problem solver with experience in getting things done quickly and
accurately
EXPERIENCE
Handle administrative work and office accounting
Manage client/prospect contact database
Assist with the development of training and managing sales staff
Maintain and balance 12 cash draws daily
Manage correspondence via mail, fax or e-mail
Bank deposits and secure the premises nightly
Managing cashiering activities in areas of purchasing, refunds, exchanges and enforce store policy
Maintain company office procedures
Other various duties to assist the company
Backup to other Managers
WORK HISTORY
05/2006 – 03/2010 FOOD DEPOT
5345 Floyd Road
Mableton, Georgia, 30126
Shift Manager, Office Assistant
02/2010 ¬¬ Present PUBLIX
5015 Floyd Road SW
Mableton, Georgia, 30126
Cashier, Customer Service
EDUCATION
03/2009 –03/2011 CHATTAHOOCHEE TECHNICAL COLLEGE
Marietta, Georgia
For Associates Degree/Major: Accounting
REFERENCES
George Cano (Supervisors)
Dane and/or Jeff (Management)
Contact this candidate