Manager Customer Service
Resume:
Michelle P. Beaudoin
N Dartmouth, MA 02747-6106
**********@*******.***
EXECUTIVE SECRETARIAL AND ADMINISTRATIVE PROFESSIONAL
Accomplished Executive Secretary and Administrative Assistant with experience at both the department and executive levels in skills such as word processing, spreadsheets, and database maintenance. Office management experience includes overseeing all aspects involved in running a small business, including the ability to multitask, be a self-starter and work with limited supervision. Qualifications include:
• Microsoft Word, Excel and PowerPoint
• Peachtree Complete Accounting
• Purchasing Experience • Small Business Management
• Spreadsheets and Mail Merge
• Citrix/CampusVue
PROFESSIONAL EXPERIENCE
THE SALTER SCHOOL, New Bedford, Massachusetts
Registrar May 2011 – Present
• Responsible for posting attendance, posting final grades and issuing report cards for all students.
• Provide copies of attendance verification letters and student transcripts upon request.
• Build class schedules and register students for classes in CampusVue.
• Assist the Director of Education in the process re-entry and re-enrollment of students.
Receptionist/Administrator May 2009 – May 2011
• Responsible for front desk reception, including greeting visitors and directing calls.
• Administrative duties include using CampusVue to enroll students and maintain student files.
• Assist the Admissions Department in the process of evaluating and enrolling new students.
MEDUSA RESEARCH, INC., Fall River, Massachusetts 1996 - 2009
Office Manager/Secretary to President
• Responsible for all aspects of office secretarial tasks.
• Responsible for accounts payable/receivable, inventory, purchasing, and customer service.
• Oversaw the shipping/receiving department, and coordinated kitting for production.
• Processed weekly and monthly billing invoices for the President and contract employees.
RAYTHEON COMPANY, Portsmouth, Rhode Island 1986 - 1991
Administrative Secretary to Manufacturing Manager
• Coordinated and maintained the schedule of the manufacturing manager, interacting with all levels of management. Attended and recorded minutes of executive staff meeting.
• Responsible for preparation of presentations, salary planning, and ranking; as well creation and maintenance of various databases.
• Directed the activities of executive secretarial staff.
Secretary to Mechanical Engineering Department Manager/Department Secretary 1978 - 1986
• Performed administrative tasks for the department manager, including meeting scheduling, salary planning, ranking and performance reviews.
• Responsible for typing memos, arranging domestic and international travel, processing expense reports, scheduling meetings, and answering phone for the mechanical engineering department.
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