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Customer Service Assistant

Elkmont, AL, 35620
August 10, 2012

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***** ******** **

Elkmont, AL *****

Phone 256-***-****


Margit Brackin


To obtain a position with a company in which there is room for career growth and where my abilities can be an asset to the company.

Work Experience

8/23/2011-Present MEWS Athens, AL


§ Maintain Website

§ Maintain Master file

Summer 2010 Athens State University Athens, AL

CIT Lab Assistant

§ Assisted students with questions in SAP and Oracle

§ Prepared Teacher’s Answer Manual for Oracle

§ Helped with other tasks when needed

2007-2008 Midway Express Tuscumbia, AL


§ Operated cash register

§ Opened and closed store

§ Ran daily reports

§ Counted cash drawer

§ Did payouts to vendors

§ Customer service

§ Checked in vendors

1997-2004 American Wholesale Book Co. Florence, AL

Returns Scanner

§ Scanned books to return to publisher

§ Helped in other departments when needed

§ Audited boxes of books

1994-1997 Tri-Cities Manufacturing Inc. Muscle Shoals AL

1994-Assembly line worker

§ Worked on assembly line putting springs into parts


§ Inspected parts as they came off of the assembly line

1996-Line Lead

§ Made sure each position on the assembly line was filled with a worker and necessary items to produce parts was available

1992-1993 Jitney Jungle Russellville, AL


§ Operated cash register

§ Balanced cash drawer

§ Customer service

1989-1992 Budget Sign Service Alsip, IL

Receptionist / Sign Maker

§ Customer service

§ Filed

§ Took orders for signs

§ Designed and produced signs

§ Opened the shop daily


2009-2011 Athens State University Athens, AL

Bachelors Degree in Accounting (Double Major-Accounting with minor in Information Systems Management / Enterprise Systems Management)

2007-2009 Northwest-Shoals Community College Muscle Shoals, AL

Completed courses for transfer

2004-2007 Northwest-Shoals Community College Muscle Shoals, AL

AAS in Office Administration (Accounting)

1985-1986 Pulaski Vocational-Technical School Pulaski, TN

Certificate in General Bookkeeping


Microsoft Word, Microsoft Works, Excel, Access, PowerPoint, General Bookkeeping, Accounts Payable, Accounts Receivable, Payroll, Ten Key, Typing Personal Income Tax, Completed WorkKeys Assessment, SAP, Oracle, ERP Miva Merchant

Community Activities

Volunteer at Unity Broadcasting Network, Reserve Deputy for Franklin County for 2 years (1992 and 1993), volunteered for Project Help, participated in mission work in Kentucky and Alabama Dixie Youth Baseball Assistant Coach


Phi Theta Kappa, The International Association of Administrative Professionals, Accounting Club, Institute for Management Accountants

Offices Held

Honors and Awards Received

Treasurer of the Accounting Club.

President’s list, Dean’s list, academic scholarship, Who’s Who, James and Melba Chasteen Scholarship at Athens State University.

Certificate’s Bookkeeping, SAP Business Suite


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