Noe's H - resume
Resume:
NOE HERNANDEZ JR.
** ****** **. • BROWNSVILLE, TX. 78521 • PHONE 956-***-****
OBJECTIVE
To keep computer hardware and related electronic equipment of all types in good working order. This includes installing computerized equipment, testing for problems when equipment fails and making repairs when necessary. Having also the opportunity to prove I can achieve all the tasks and duties that are required for the position.
EMPLOYMENT
? COMSYS
400-1 Totten Pond Road
Waltham, MA 02451
Contract Location: Matamoros, Tamaulipas, Mx.
PC Technician Nov. 26, 2007 – Dec. 7, 2007
Short term contract outside of Brownsville, Tx. that includes replacing and updating 99 computer units. This included imaging, downloading and performing approximately 24 memory upgrades as well as for upgrading software to XP and Exchange 2003.
? BROWNSVILLE INDEPENDENT SCHOOL DISTRICT
6955 F.M. 802
Brownsville, TX 78521
Behavior Intervention Specialist Aide May 2005 – Nov. 2007
Responsible of applying behavior intervention methods and practices to maintain order and safety within a population including emotionally handicapped or at-risk students participating in a structured educational program.
? CONVERGYS
935 N. Expressway
Brownsville, TX 78521
Sprint Customer Solutions Feb. 2004 – May 2005
(Consumer, Business, Retention and Escalations)
Answer inbound calls to offer excellent customer service quality. Attach account to business hierarchy. Retain customers that threaten to cancel. Answer escalated calls for customers who wish to be attended by a supervisor.
? K-FORCE
1001 East Palm Avenue
Tampa, Florida 33605
Contract Location: Brownsville, Tx.
Computer Support Specialist Feb. 2004 – (1-day contract)
Be an important factor of a computer specialist team to accomplish a software migration project that consisted of system configuration and a strong knowledge of Windows XP.
? ACT
606 Morgan Blvd.
Harlingen, TX 78550
Sears Skiptracer July 2003 – Oct. 2003
Perform collections for Sears through inbound and outbound calls.
? Zavaletta Broadcasting Group
1050-B McIntosh Drive
Brownsville, TX 78521
Master Control Operator Feb. 2001 – May 2003
Control video consoles to regulate transmission of television scenes including test patterns and filmed or live telecasts. Responsible for handling all aspects of DVC, DVC Pro, VHS, BETA and video tape functionality. Review air logs for upcoming events.
Traffic Log Assistant/Computer Systems Technician June 2000 – Feb. 2001
Maintain accurate entry schedule of commercial and show programming. Update all local contracts. Process program log requests and file various confidential documents. Assign commercials to fit program schedules. Assist traffic manager with various projects. Perform basic network computer configuration setup for our office sites. Install, maintenance, configure and administer server and clients in a local area network environment.
? Texas State Technical College
2424 Boxwood
Harlingen, TX 78550
Computer Technician(Student Worker) Sept. 1999 – Nov. 1999
Helped maintain hardware and software of personal computers in the computer science department. Assist instructors with their computer labs. Helped with the assembly of new computers for the department.
? Office of the Attorney General
5500 East Oltorf
Austin, TX 78704
Information System Support Specialist Dec. 1998 – May 1999
Perform technical duties including the unpacking, installing, setting up, maintaining, and supporting of computer software, hardware and peripherals. Maintain hardware and software security controls. Trouble-shoots and resolves operational problems. Configure and re-configure desktop computers and printers. Achieved expertise in assigned division’s software and all agency standard software. Provide support and operational assistance to end users or other System Support Specialist in a network environment.
EDUCATION
Associates of Computer Maintenance Technology Graduated (Feb. 2000)
Texas State Technical College
Bachelors of Applied Science – Computer Science Currently obtaining
University of Texas at Brownsville
SKILLS
Extensive knowledge of :
? Windows 95, 98, Millennium, XP - (MS Word, Excel, PowerPoint)
? Installations of software and hardware (Printers, scanners, etc.)
? Local area networking, (CAT 5) Ethernet cabling
? Windows NT Server, NT Workstation
? PhotoShop 6, Adobe Illustrator 9
? Computer assembly
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