Paralegal/License Private Investigator/Office Manager/Case Manager

SUSAN E.JOHNSON

**** ********* **** 561-***-****

Jamestown, NY 14701 **********@*******.***

Profile Hands-on and diverse experience as a licensed Private Investigator, Certified Paralegal and Office Administrator. Heavy background in investigations, witness interviews, surveillance, security, and claim negotiations. Motivated and focused in maintaining high standards of quality, productivity, and attention to detail in support of trial-related functions as well as private security detail. Developed solid partnerships with staff, attorneys, witnesses, law enforcement and other industry professionals. Excellent communication and presentation skills in conveying key information clearly and effectively.

Experience

9/2006 - present

1/1990 – 8/2006 KANE & KANE

Personal Injury Paralegal, Case Manager/Private Investigator

Oversee entire process from initial intake through final settlement. Successfully settled over $650,000.00 in pre-suit personal injury claims.

PLASENCIA & ASSOCIATES

Paralegal/Private Investigator License#C2100191, Business Operations Manager for Client’s Retail Store, Sole Officer/Director for 12 Companies of Client (Beneficial Owner)

• Responsible for client intake throughout trial.

• Oversaw entire process from initial intake through final settlement.

• Conducted pre and post-suit investigations.

• Drafted correspondence to medical care providers and insurance companies, and pleadings relative to individual file, including Complaints, Interrogatories, Request for Production, all discovery.

• Annotated depositions for trial and conducted research of case law, ordinances, and statutes related to case management.

• Interviewed witnesses, took photographs as needed, surveillance, negotiated claims for all personal injury cases.

• Researched accidents and criminal history of all personal injury clients and defendants.

• Assisted with and attended jury selection and trial.

• Successfully settled over $15 million+ in pre-litigation personal injury claims.

• Interviewed witnesses, researched assets and criminal history, and located witnesses for Dissolution of Marriage cases.

• Served as Business Operations Manager for Red Light Video, including accounting, advertising, and event planning.

• Function as Sole Director/Officer for 12 corporations.

• Helped establish firm from zero base.

Office Administrator

• Supervised and trained office staff.

• Held responsibility for accounting and department reporting, client accounting, billing management, and collections

• Researched and renewed health and malpractice insurance.

• Renewed licenses for the firm as needed.

• Maintained CLE credits and bar dues for owners and associates.

• Managed equipment contracts.

• Facilitated positive relationships with clients.

wCertification and Licensure Certified Paralegal

Licensed Private Investigator, State of Florida Class C License # C2100191, 1999

Professional Affiliations Palm Beach County Bar Association Paralegal Affiliation, Member in Good Standing

Assoc. of Trial Lawyers of America Paralegal Affiliation, Member in Good Standing

Education BARRY UNIVERSITY-Cont. Ed. 1999-2001, FAU-1998

Professional and personal references furnished upon request

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