Customer Service Sales
Resume:
Isreal Harnish
** ***** *** ***********, ** *****
***********@*****.***
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Objective ____________________________________________________________________________________
I would like to obtain a position with your company where I will utilize my hands-on experience, technical training, and interpersonal skills to provide quality customer service.
Skills Summary _____________________________________________________________________________
Electronic Applications
Merchandiser
Report Preparation
Delivery Driver
General Office Skills
Delivery System Specialist
Customer Service
Scheduling
Marketing & Sales
Delivery Driver
Loss prevention rep.
Front-Office Operations
Warehouse Manager
Professional Experience __________________________________________________________________
Route Sales Rep. (2010-Present): Frito-Lay, Lancaster, Pa
I am currently a Route Sales Rep for Frito Lay. I merchandise up to 12 stores weekly. I have experience with quality control. Answer any questions about sales and special promotions. Document any potential order discrepancies.
Route Sales Driver (1994-2010): United Parcel Service, East Petersburg, Pa
I delivered up to 200 stops and 400 packages daily and picked up as many as 30 stops and 200 packages daily. 15 years experience in loss prevention. I received training on 7 sizes and types of vehicles. Maintained quality and superior customer service to over 1,000 customers. Signed 12 new accounts resulting in more than $500,000 annually. Load and unloaded trucks to be sent out for delivery. Sort and split belts to various destinations.
Restructured 20 routes allowing me to increase productivity by 15%.
Completed multiple HAZMAT and OSHA training courses.
Received 8 safe driving awards.
Medical Route Driver (1998-2000): Lancaster Regional Hospital, Lancaster, Pa
I made deliveries to 20 doctor’s offices and hospitals each day. Transported as many as 30 blood samples, bone marrow, and lab reports to multiple medical offices. Pull orders from mailroom and storeroom warehouse. This job required me to be bonded so I could collect and transport cashier deposits to the hospital.
Isreal Harnish 87 South Ave Landisville Pa, 17538 717-***-**** ***********@*****.***
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Security and Warehouse Manager (1996-1998): Silo Appliance, Lancaster, Pa
I Managed 6 Security Officers and 5 warehouse specialist. This job required me to maintain inventory on over 1,000 electronics and appliances. Pulled as many as 300 orders to be prepped each day. Manage and train store security. Delivered up to 20 appliances daily. Helping customers load their merchandise into their vehicles.
When taking this job I was given the responsibility of restructuring the warehouse stock and inventory system making it more efficient, so we would be better equipped to meet our customers’ needs.
Interest_________________________________________________________________
I volunteer at Conestoga View Nursing Home and several Animal Rescues.
Education ___________________________________________________________________________________________________
THADDEUS STEVENS COLLEGE OF TECHNOLOGY – Lancaster, PA Associate’s Degree in Electronics Technology (Two year advanced degree requiring hands and theoretical training.) Expected Graduation May 2012
Electronic Technology Major
CIS Minor
LAMPETER-STRASBURG HIGH SCHOOL -- Lampeter, PA
Business Management Major
Graphic Arts Minor
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