Customer Service Sales
Resume:
Dallas,Tx ***** Phone 469-***-****
E-mail uhiuu9@r.postjobfree.com
Stephanie Roan
Objective I am looking for a full time clerical position or any position for which I am qualified. I am self motivated, have excellent organizational skills, and am a team player.
Education August 2004-August 2008: Texas Lutheran University - Seguin, TX
Bachelor of Arts in Liberal Arts
Music
Awards received Jones Fine Arts Scholarship
Interests and activities Delta Alpha Delta Rush Chair and Alumna
Texas Lutheran University Choir and Women’s Choir Alumna
Sigma Phi Theta Alumna
Work experience October 2011-January 2012(Temporary Assignment through Houston Jackson Group that recently ended) American Honda Financial Services- Irving Texas
Bankruptcy Support Specialist
My duties and responsibilities:
1. Sorted and delivered department mail and invoices while maintaining mail and EBN logs.
2. Retrieving, folding, and mailing out-going mail.
3. Prepared and e-filed proof of claim files with US court systems for Ch 13 Bankruptcy cases.
4. Prepared and mailed reaffirmation agreements to US court systems for Ch 7 Bankruptcy cases.
5. Prepared and mailed deficiency letters to clients and attorneys.
6. Maintained high volume of cases daily.
7. Used Lotus Notes, CASS, RMS (J-WALK), Excel, and Word in daily activities.
August 2011 to Present Super Target Starbucks- Dallas, TX
Starbucks Barista
My duties and responsibilities:
1. Prepared and serves Starbucks drinks and pastries.
2. Maintained café and schedule of cleaning.
3. Trained in both the opening and closing procedures.
4. Built rapport with regular customers as well as new guests.
5. Maintained supplies and other condiments in café and behind counter.
November 2009- March 2011: Borders - Allen, TX
Book Seller
My duties and responsibilities:
1. Use my knowledge of music, movies, and books to make recommendations that help guests locate exactly what they are looking for.
2. Operate a cash register to help maintain and increase sales.
3. Creating and maintaining sales floor displays and bookshelves.
4. Answering phones and transferring calls using a multi-line phone system.
5. Worked as IT team member to help keep computers running smoothly.
6. Handling and distributing pallets of merchandise.
7. Helped train new Cashiers and Book Sellers.
April 2009- June 2009: Luv’N’Care Learning Center - Lake Worth, TX
Assistant Teacher
My duties and responsibilities:
1. Created lesson plans for the daily activities.
2. Assist in potty training one and two year olds
3. Use crafts and numerous projects to assist in teaching songs, sign language, numbers, colors, and alphabet
4. Read stories to the children that teach general hygiene and social skills. Also read stories of a religious nature.
5. Clean classroom, toys, and mats to ensure the children have a germ free environment.
6. Serve breakfast, lunch, and snacks
September 2008-June 2009: Target - Lake Worth, TX
Soft Lines, Guest Services, Cashier, and Food Avenue, Operator
My duties and responsibilities:
1. Wrote out and set the schedule for the day for soft lines team members.
2. Maintained soft lines displays and restocked soft lines merchandise throughout the day.
3. Trained new Soft lines, Food Avenue, Cashiers, and Guest Services Team Members.
4. Operating a cash register to maintain and increase sales.
5. Food preparation and customer service in Food Avenue.
6. Assist guests to navigate the store to locate intended items.
7. Customer Service and Returns.
8. Answering phones and transferring calls using a multi-line phone system.
August 2003-September 2008: Super Target - Dallas, TX
Soft Lines, Guest Services, Cashier, and Food Avenue, Operator
My duties and responsibilities include, but are not limited to the following:
1. Maintained soft lines displays and restocked soft lines merchandise throughout the day.
2. Operating a cash register to maintain and increase sales.
3. Food preparation and customer service in Food Avenue.
4. Helping guests to navigate the store to locate intended items.
5. Customer Service and Returns in Guests Services.
6. Answering phones and transferring calls using a multi-line phone system.
References Shaaron Conoly
Adviser,Vocal Coach, and Professor
uhiuu9@r.postjobfree.com
Amy Fish
Owner, Luv’N’Care Learning Center
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