Customer Service Sales

Mrs. Joey M. Corr

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**** ****** **** ****, ******** Beach, VA 23462

Cellular 757-***-****

**********@*****.***

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Objective

To find a position as an office staff or a related position that offers key participation, immediate challenges, and career opportunity.

Qualification Highlights

• Resourceful, energetic, competent, multi-task and results-oriented

• Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual.

• Recognized for long hrs, commitment to customers, attention to detail, professionalism, & follow-up.

• Use clear, concise communication in conjunction with organizational skills to perform daily duties.

• Work well as a team member or independently with minimal or no supervision.

• Met or exceeded all performance goals to date.

• Competent using software including: Windows, Windows XP, Vista, Windows 7, Word, Excel Spreadsheet, Quicken, E- mail, and the Internet. Can easily learn and adapt to all computer software systems.

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Experience

Mrs. Joey's Daycare, Virginia Beach, VA - Home Daycare Owner

• Performed full charge bookkeeping and account management, assembled documentation for year-end audits, and responded to auditors’ inquiries

• Tracked cash receipts and disbursements, managed all aspects of Accounts Payable and Receivable

• Managed cash flow, prepared bank deposits and handled bookkeeping; authorized payments

• Performed marketing, sales, advertising, and customer service

• Managed all aspects of financial analysis, budgeting, cost vs. benefit analysis, and variance analysis

Circuit City, Virginia Beach, VA - Sales

• Designed booth and direct vendors in creation of display materials; oversaw booth set-up and merchandise display

• Acquired an expertise in customer service and "closing the sale"

• Developed close and personal relationships with clients to ensure customer loyalty and retention

• Knowledgeable in computer software, hardware and procedures

• Skilled at diagnosing and repairing personal computers

• Performed software and mechanical upgrades

• Assisted users to identify and solve software problems

Cullum Inc., Fort Gordon GA / Augusta GA - Secretary

• Performed full charge bookkeeping, account management, assembled documentation for year-end audits, and responded to auditors’ inquiries

• Managed financial bookwork including all bank reconciliations, cash flow statements, & projected budgets

• Tracked cash receipts and disbursements

• Assisted in accounts receivable and accounts payable functions

• Assisted Accounting Manager in daily financial processing, including monitoring of payroll data, cash receipts, billing, disbursements, expense accounting, and deposits

• Collected and disburses funds from cash account and kept records

• Provided customer services such as, order placement and account information

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