Sales Office

Tiara R. Garrett

Current Address: *** **** **** ****, ***# D16 Nashville, TN 37217

Permanent Address: 5717 Aloha Ave • Knoxville, TN 37902

973-***-**** • ***********@*****.***

OBJECTIVE

To obtain a position that will enable me to star my professional career; where I can utilize my creative ability, leadership skills, organizational skills, and computer skills while working in a dynamic work environment.

EDUCATION

TENNESSEE STATE UNIVERSITY, Expected December 2012 Nashville, TN

Bachelor of Business Administration; 3.2 GPA

Concentration: Management

Minor: Entrepreneurship

PROFESSIONAL EXPERIENCE

June 2010 - Present Ross Dress for Less Nashville, TN

Sales Associate

• Develop and maintain positive relationships with customers through using a hand on approach to aertain customers’ needs and wants

• Resolve customer issues and complaints in a timely manner through implementing company policies and procedures

• Provide customer assistant through knowledge of store merchandise, current store promotions, and policies regarding payments and exchanges

• Awarded “Employee of the Month” for consistent outstanding work performance and for my ability to develop and maintain good customer relationships

June 2009 - August 2009 Knoxville Career Center Knoxville, TN

Office Clerk

• Maintained an organized office through: filing paperwork, scheduling appointments, answering telephones, directing calls, and taking messages

• Strengthened communication skill through working with a diverse group of people interested in finding employment

• Gained a valuable skill set on how to effectively run an office through various day to day task.

• Communicated with clients to answer questions regarding resume writing secession, job training, and technical school options

SKILLS AND MAJOR COURSES COMPLETED

Microsoft Office Suite; Marketing; Management

ACTIVITIES AND HONORS

National Dean’s List; 2008, 2009, 2010, and 2011 ●National Black MBA Association Vice President of Communication ●Miss National Black MBA Association ● Phi Eta Sigma Honors Society ● Beta Gamma Sigma National Honor Society ● Hope Scholarship Recipient ● Pre - Alumni Counsel ● Big Brother/Big Sister Mentor ● Gamma Sigma Sigma National Service Sorority, Inc. ● INROADS Prep Candidate

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