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Customer Service Quality Control

Location:
Nashville, TN, 37208
Posted:
August 12, 2012

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Resume:

IVAN E. FERGUSON, SR.

*** ******** ******

Nashville, TN 37208

615-***-****

ugc7da@r.postjobfree.com

Employment History

Staffing and Career Solutions

July 2011-Present

Pridestaff and Adecco Staffing, Nashville, TN

• Various temporary staffing opportunities

• Production Lines

• Warehouse Stocking, Packing and Shipping

Computer System Repair and Maintenance

March 2009-Present

Ferguson’s Computer Services, Nashville, TN

• Remarkable ability to install, maintain, and repair various type of computer

equipment effectively and efficiently.

• Strong knowledge of basic electronic concepts. Hardware Repair

• System Upgrades

• Virus Removal

• Software installation

Packer Publisher Returns Processor

April 2003-March 2009

Ingram Book Company, La Vergne, TN

• Collect outdated books; pack, process and ship to publisher.

• Use of RF scanner, computer skills

• Standup forklift driver

• Shrink wrap machine

• Picker and stocker

• Inventory Control

• Efficient packaging of books for ultimate cost effective shipping

Computer Technician

June 2002-April 2003

Solectron, La Vergne, TN

• Repaired computers and servers that were under warranty.

• Overview task of quality control.

• Repaired Hewlett-Packard printers.

Maitre D’

August 1999-Janurary 2002

The Melting Pot, Nashville, TN

• Greeted customers in a fine dining setting.

• Complete menu explanation, suggesting wines comparable and

complementary with foods.

• Facilitated patrons having a nice, enjoyable dining experience.

IVAN E. FERGUSON, SR.

851 Garfield Street

Nashville, TN 37208

615-***-****

ugc7da@r.postjobfree.com

Restaurant Supervisor

Restaurant Supervisor

September 1994-August 1999

The Pinnacle Restaurant, Nashville, TN

• Supervisor of wait staff, bartenders and hosts.

• Assigned opening and closing duties.

• Assigned work schedules/assessment of wait staff.

Job Coordinator

July 1985-December 1987

Systems One, Inc. Nashville, TN

• Assisted potential employees in securing employment.

• Coordinated interviews between potential employees and businesses.

• Trained restaurant personnel.

• Assured customer service.

Medical Technician

July 1983- July 1985 United States Army San Antonio, TX

• Gave medical attention to military personnel in a hospital setting.

• Employed as medical support for the military

Motor Transportation

June 1979- June 1983 United States Marine Corps Camp Lejeune, NC

• Training, organizing, military personnel and maintaining military vehicles

• Transportation of military and classified hardware.

Education

1993-1995 BRANELL COLLEGE, NASHVILLE, TN

• ACCOUNTING

• BOOKKEEPING

Other Experience

COMPUTER REPAIR, TEACHING MICROSOFT OFFICE

(EXCEL, WORD AND OUTLOOK)

References

References are available on request.



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