BRIAN BOWMAN

ug5ii3@r.postjobfree.com **** Wana Court SE

678-***-**** Mableton, Ga. 30126

T.W. LORD & ASSOCIATES, Marietta, GA

Network Support Administrator – Part time - 2003 - 2007 / Full time 2010 – Present

• Punched down network cables in wall jacks

• Trained end-users in use of equipment, software, and network

• Installed updates and monitor security-related hardware and software such as firewalls

and operating systems

• Maintained current technical knowledge of security standards and architecture

• Installed Windows updates to ensure current patches were implemented to eliminate and/or reduce

Vulnerabilities

• Performed all procedures necessary to ensure the safety of information systems assets and to

protect systems from intentional or inadvertent access or destruction

Professional Experience

GENERAL DYNAMICS INFORMATION TECHNOLOGY, USACE Kabul Afghanistan

Help Desk Administrator Lead, November2009 – September2010

• Reimaged Computers for the USACE (U.S. Corp of Engineers) including adding them to Active directory and joining them to the domain

• Performed Site setups all throughout the Northern district of Afghanistan

• Toned network cables to patch panel in Server room

• Resolved problems such as interruptions in service, password resets, server access issues and other associated problems

• Recognized system wide problems related to outages, and elevated problems to the more senior network engineers for resolution

• Monitored servers to ensure that there was no downtime occurrences disregarded

GENERAL DYNAMICS INFORMATION TECHNOLOGY, USARC Security Center Peachtree City, GA

System Security Technician, 2008 – October 2009

• Analyzed, documented, and investigated P2P traffic and malicious content that comes across the Intrusion Detection System

• Investigated inappropriate usage using Blue Coat and Dame ware to facilitate if a user had violated any Security Policy

• Created daily spreadsheets to Identify, categorize, classify and keep track of malicious content that occurred

• Emailed User’s Command Unit when P2P traffic was detected on the Intrusion Detection System

• Forwarded information to the appropriate personnel on phishing attacks

• Enabled / Disabled accounts, Reset passwords, and access user privileges via active directory

GENERAL DYNAMICS INFORMATION TECHNOLOGY, HQ FORSCOM, Fort McPherson, GA

Sr. Helpdesk Technician, 2007 - 2008

• Used Norton’s Ghost program to reimage users computers running sessions to distribute content to multiple PC/Laptop’s

• Provided technical support to Force Command Headquarters through the use of troubleshooting users request over telephone

• Accessed computers using Remote Desktop to assist users in accomplishing various tasks

• Received, prioritized, assigned and tracked service desk tickets using BMC Remedy

• Assisted senior network engineers and technicians with the diagnosis and resolution of MAN/LAN problems, installation of network hardware and software

• Provided support in resolving problems for HQ users related to remote dial-in capabilities, wireless data services, and VPNs

• Trained team members the technique of troubleshooting hardware and software. Provided technical guidance, data and root cause analysis, and all progress reports for all the work performed

Education

Bachelor of Science in Information Systems May 2004

Kennesaw State University, Kennesaw, GA

Certificate in Information Security and Assurance (CNSS) August 2004

Kennesaw State University, Kennesaw, GA

Certificates

Information Assurance Security Officer Certification Course (IASO Manager’s Certificate)

CIO G-6/NETCOM Information Assurance IA Technical Level 1 Certificate

MCTS: Windows 7, Configuring

MCITP: Windows 7, Enterprise Desktop Support Technician

MCITP: Windows 7, Enterprise Desktop Administration

MCTS: Windows Server 2008 Active Directory, Configuration

MCTS: Windows Server 2008 Network Infrastructure Configuration

MCITP: Windows 2008 Server Administrator

MCTS: Windows Server 2008 Applications Infrastructure, Configuring

MCITP: Windows 2008 Enterprise Administrator

MCTS: SharePoint 2010, Configuration

MCITP: SharePoint Administrator 2010

ITIL V3 Foundation Certification

CompTIA A+ ( IT Technician )

CompTIA Security +

CompTIA Network +

CompTIA Project +

CompTIA Server +

Computer Skills

• Programming: Visual Basic, C, Java

• Operating System: Window 95/98/00/ XP/Vista/Windows 7/Server 2003, 2008

• Applications: NetScreen Security Manager / Juniper, Blue Coat, Active Directory, Dame ware, WS FTP PRO Microsoft Office (Access, Excel, Word, Power Point, Outlook), Citrix, Wire Shark

• Graphical Tools: Adobe, Acrobat Distiller, Paint, Photoshop, Visio

Additional Army Training

Portable Electronic Devices and Removable Storage Media WNSF-Safe Home Computing Course

Army Incident Handling Virtual Training Course Anti-Phishing Training

Personally Identifiable Information Version 1.0

DOD Information Assurance Awareness

Army Retina Scanner Virtual Training

Army G3 Computer Security Training

References

Full Name: Kelvin Scott

Email Address: ug5ii3@r.postjobfree.com

Location: Peachtree City

Organization: General Dynamics

PHONE TYPE

404-***-**** cell

Full Name: Nathaniel Drake

Email Address: ug5ii3@r.postjobfree.com

Location: GA-Peachtree (700 W Park Dr) (WGA746)

Organization: ASD - 1310 Aiken - Enterprise Services

PHONE TYPE

404/464-9219 business

404/357-0870 cell

Full Name: Derek Noah

Email Address: ug5ii3@r.postjobfree.com

Location: GA-Forscom HQ Ft. McPherson

Organization: Booz Allen Hamilton

PHONE TYPE

404/464-7000 business

404/272-7180 cell

Full Name: T.W.Lord

Email Address: ug5ii3@r.postjobfree.com

Location: Marietta, GA

Organization: T.W. Lord & Associates

PHONE TYPE

770/427-2461 business

770/428/7782 home

Contact this candidate