Customer Service Representative

Brittni N. Jarreau

****** Catalina Avenue Baton Rouge, La. 70814

Mobile: 832-***-****

E-mail: ********@*****.***

Objective: Seeking a position that will challenge and use experience and

acquired skills to positively impact company performance and

profitability while providing personal and professional growth.

Experience:

2008-present Eve's Shoes Baton Rouge, LA

Sales Consultant

Manage, maintain, and invoice 4000 pieces of merchandise per

year.

Sells of over $1,000 per week,

Educated new employees on cash register and credit card

terminals.

2008-2009 Home Depot Direct Baton Rouge, LA

Customer Service Representative

Place over 75 customer orders per day.

Faxed customer confirmations.

Answered customer inquiries promptly and accurately.

2007 Convergy's Baton Rouge, LA

Customer Service Representative

Expanded sales to include mass market accounts.

Gained customer contract renewals.

Build rapport with customers.

Expanded various cellular services.

Education

2002-2006 Belaire High School Baton Rouge, LA

General studies.

Maintained 3.0gpa

Obtained diploma.

Volunteer

Ryan Elementary

"Make Your Vote Count Rally"

Special training:

Typing skills of up to 60+ words per minute accurately.

Four years of customer service experience.

References by request.

Typing test:

http://www.typingtest.com/testdone.jsp?acc=100&nwpm=43&gwpm=43&ncpm=217&gcpm=217&dur=60&time=60&chksum=21713&unit=wpm&kh=57&td=&err=0&hits=221

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