Customer Service Sales

CERICULAM VATE

Address : Dinesh dongre s/o Shree Yadorao Dongre,

bazaar chouk Umranala,

Disti. Chhindwara(M.P.)

Tel.(R)071**-*****

Mobile no. 093********,930*******

Email: ******.*******@*****.***

******.******@*****.***

OBJECTIVE

I want to be part of such organization that provides creative environment, enough growing opportunities as well as academic/management exposure and where I could seek challenges and face them successfully.

EDUCATION QUALIFICATION

MBA (International Business) from D.A.V.V. Indore, in 2008

B.C.A. from M.C.R.P.V.V Bhopal, in 2005

12th Govt. H. S. School Umranala ( MP Board) , in 2001

10th Govt. H. S. School Umranala ( MP Board), in 1999

COMPUTER/OTHER S QUALIFICATION

Diploma In M.S. Office

C, C++

HTML, DBMS

Internet Savvy

MS-DOS

VB, ORACLE, ASP ,DOS, WINDOWS SERIES , LINUX/UNIX

EXPERIENCE

Currently working in MAXCARE MEDICAL SYSTEMS(P) LET DEHLI TIL DATE 13-02-2010. Current CTC 2.25 lac per year .

HDFC BANK LTD,CHHINDWARA FOR 8 Months (M.P.) as Branch coex

SRACHI FINANCE LIMIT,NAGPUR FOR 10 Months (M.H.) as Operation executive

PROJECT UNDERTAKEN

TATA International Ltd.Dewas-

• Prepared a project on “ Import & Export Documentaion”

BAJAJ ALLIANZ Cop. Ltd. Indore-

Prepared a project on “ Marketing Research

CORE COMPETENCIES

Sales & Marketing:

Managing the sales and marketing operations and accountable for increasing sales growth.

Implementing sales promotional activities as a part of brand building, team effectiveness and market development effort.

Conducting detailed market study to analyze the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling and the marketing strategies.

Customer Service.

Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.

Attending to clients (individuals/corporate clients) concerns & complaints and undertaking steps for effectively resolving them.

Interacting with the customers to gather their feedback regarding the products’ utilities.

PERSONAL DETAILS

Hobbies & Interests : Playing Cricket, Listening Music,

Martial Status : Single

Date of Birth : 12th July. 1982

Father’s Name : Shr. Yadorao Dongre

Languages known : English & Hindi

Nationality : Indian

Mobile No. : 093********, 093********

Tel. (R) : 071**-******

Permanent Address. : Dinesh Kumar Dongre S/O Yadorao Dongre , Bazar Chowk

Umranala District. Chhindwara (M.P.) Pincode No. 480107

I hereby declare that the information given by me is right from best of my knowledge.

DATE ------------ SIGNATURE ----------------

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