Administrative Assistant Sales

**** ******* **** *******, ** *****

404-***-**** EMAIL: ************@*****.***

JENNY C. DOWDEN

OBJECTIVE

To obtain an administrative position using my excellent organizational and communication skills with a stable, progressive company.

WORK EXPERIENCE

2004- Present AVID Design, Inc.

Interactive Communications, Healthcare Web Design

Norcross, GA Executive Assistant to CEO, CFO / Office Administrator

Make weekly updates and upload content to healthcare clients Web sites.

Administrative tasks, such as, ensuring the availability of office supplies and allocating phone calls and mail.

Assistant to the Sales department researching target markets and facilitating several mass market campaigns.

Maintain records concerning business expenditures and invoice customers ensuring that travel and other reimbursable items get paid for.

Research and reserve booths at industry related conferences across the country, informing Executives about speaking opportunities making sure they meet their deadlines.

Liaison for the HR Company and staff, tracking employee attendance, benefits, bi-weekly payroll and responsible for getting sales department their commission.

Verification that the company’s resources are being utilized to their fullest potential by providing weekly and monthly progress reports to the CEO.

Maintain job progress for the entire staff by updating project reports on a weekly basis as well as ensuring the deadlines and budgets are not exceeded.

Responsible for collecting hundreds of thousands of dollars in outstanding invoices.

Schedule travel arrangements for executive management, shipping equipment and assorted items for their delivery upon management’s arrival to the destination.

2003- 2004 Reliant Care

Durable Medical Equipment Provider/Repairs

Norcross, GA Administrative Assistant

Successfully answered multi-line phones allocating them to appropriate parties and distributing mail to corresponding departments.

Provided excellent mediation between the patients, case workers and technicians while maintaining current and accessible patient records in the company data base.

Reported regional earnings on a weekly basis to management and assisted the Human Resource department by updating employees benefit knowledge of policies and keeping all notices of employment laws posted in plain sight.

2001 – 2003 US Cellular

Cellular Phone Service

Tulsa, OK Administrative Assistant/ Credit Analyst

Answered multi line phones delivering messages and mail to their respective parties.

Managed travel itineraries for Executive management and completed corresponding paper work to provide them with any reimbursements they were do.

Scheduled training classes making sure all learning materials and resources were available in the appropriate conference room.

Created monthly progress reports based on multiple department statistics for the Executive management to ensure quotas were being met and call statistics were accurate.

Evaluated potential customer’s credit limits thereby determining the deposits based on their credit history and assisted in various customer fraud claims.

SKILLS

• Microsoft Office: Outlook, Excel, Power Point, Word

• QuickBooks

• Excellent communication skills

• Self motivated

• Expert in handling multiple tasks simultaneously

• Pay close attention to detail

• Highly organized

• Pride myself in achieving goals swiftly

• Conflict Resolution

• Strive towards quality initiatives in organizations

Achievements/Certifications

• Certified Notary Public

EDUCATION

• 1998-2000 University of Oklahoma

B.A., Bachelor of Liberal Studies – Major in Administrative Leadership Skills

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