Medical Management

Susan L. Dragon

Home Phone/Cell: 314-***-****

Work Phone: 314-***-****

Email: ufbq04@r.postjobfree.com

SUMMARY

A team player who is versatile, proactive, self-motivated, highly organized and detail oriented, Excellent communicator with strong analytical, writing, presentation and computer skills. Solid background with proven track record of delivering consistently excellent research and administrative support in fast-paced environments. Top performance, skills and knowledge in the following areas:

LEGAL ASSISTANT / PARALEGAL

• Practice Areas: Medical Malpractice, Hospital and Health Care Law, Personal Injury and Insurance Law, Insurance Defense, Product Liability, Employment/Labor Law, Workers Compensation, Class Actions, Commercial Litigation and Family Law. Providing both Plaintiff’s and Defense Paralegal support to multiple attorneys, working on several cases/projects at the same time.

• Project management, document coding; case management; document and medical record requests, review, analysis and summaries; designing, implementing and maintaining case information and expert witness databases; trial preparation and assisting attorneys at trial.

• Coordinating discovery process, utilizing civil investigation and research tools for obtaining witness and documentary information and evidence; design and preparation of trial exhibits; interviewing and preparing fact and expert witnesses for deposition and trial testimony

• Performed all administrative services for the Legal & Risk Management Dept.; Drafted and/or transcribed correspondence, contracts, bills, minutes, agendas, reports and policies; Coordinated management of professional liability claims/incidents. Ordered medical records, opened claim files, entered claims in database; Obtained new claim/incident information & entered in database; Maintained dept. databases; Assisted medical staff w/questions re: claims in litigation; Prepared agendas, minutes and reports for Risk Management Committee; Prepared responses to requests for claim histories, Certificates of Insurance, & discovery requests in professional/general liability lawsuits; Coordinated meetings, depositions & interviews of medical staff w/outside legal counsel; Scheduled appointments, maintain calendars & make meeting & travel arrangements for departmental staff; Prepared documents for guardianships, motions, discovery & depositions.

• Top proficiency in: All versions of the Microsoft Windows Operating System; All Microsoft Office Professional applications including Word, PowerPoint, Excel, Access, Publisher, and Outlook; designing, customizing and implementing various database applications including CaseMap, Summation, Soft Solutions and Access; Legal Research including Westlaw, LexisNexus online databases.

WORK HISTORY

Paralegal James M. Hoffmann, Attorney at Law, St. Louis, MO; 10/2010 – present

Paralegal Saint Louis University Medical Center, General Counsel, St. Louis, MO; 12/2005 – 10/2010

Paralegal: James M. Hoffmann, Attorney at Law, St. Louis, MO; 10/2003 – 12/2005

Paralegal: Sandberg, Phoenix & von Gontard, St. Louis, MO; 12/2000 – 10/2003

EDUCATION / CERTIFICATIONS

Bachelor of Science, Organizational Management, Graduated May 1997, Palm Beach Atlantic College, West Palm Beach, FL

Associate of Science, Legal Assistant Studies (1995) University of Hawaii and Kapiolani Community College, Honolulu, HI. Honors Graduate

Certified Paralegal (CP) through the National Association of Legal Assistants, 1995 – 2005

Notary Public, State of Missouri, 2004 - present

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