COO

DANIEL GRAHAM

***** * ******** **., ********** CO 80016

303-***-**** ***********@*****.***

KEY SKILLS AND INTERESTS

• Extensive P&L, product, and project management experience including developing complex, multi-million dollar technology solutions for both B2B and B2C services

• Recruited and managed large engineering teams (50+) for architecting and deploying domestic and international technology services

• Extensive business development experience and strong negotiating skills

• Achieved a 25% revenue increase by developing and implementing a marketing and training strategy for streaming media products including print, TV, and online advertising

• Developed customer support organizations for B2B and B2C services

• Developed custom digital media products and services for key customers including AOL Time Warner, Sony, Disney, Reuters, British Telecom, and American Express

• Media and technology enthusiast with very strong background in product design and architecture, infrastructure deployment, and complex technical solutions to deliver broadband video and mobile services

PROFESSIONAL EXPERIENCE

ZED USA, SVP, Operations August 2008 – November 2009

• Executive sponsor and project lead, developing multiple carrier grade Internet and mobile B2C services

• Executive manager over Business Development, Project Management, Marketing, Content Productions, Product Management, Customer Service, HR and Legal

• Full P&L responsibilities with over $160M gross revenues

• Lead strategic business ventures across the organization

• Implemented new business processes including Agile software development, full product life cycle management, and customer service best practices

• Developed and implemented strategic vision for mobile content business supporting mobile partners including AT&T, Verizon, Sprint, T-Mobile, and US Cellular

CLICKSTAR INC., Chief Operating Officer October 2005 – July 2008

• Executive sponsor and project lead over platform development and service launch

• P&L and day to day service responsibility for ClickStar’s movie download service

• Department head for Business Development, Marketing, Product Management, Service Operations, Content Acquisitions, and Network Operations

• Recruited key employees and executives

• Negotiated all service and distribution agreements with major studios

• Maintained relationships with Sony, Universal, and Warner Brothers as well as other key content owners

ASCENT MEDIA, Director, Digital Asset Management October 2004 – October 2005

• Project managed all development activities for Ascent Media’s digital asset management system (Atlas)

• Provided technical oversight for all resources, processes, and deliverables for multiple concurrent projects

• Gathered clear and accurate business/product requirements from Sony Pictures while also managing development and implementation of feature enhancements within Atlas

• Established scope, scheduling, budgets, communication plan, risk management, and resource planning for successful execution of project deliverables

• Managed R&D activities including HD content encoding, video processing, content transcoding, and large file delivery

• Interfaced with a wide variety of internal organizations, with solid communication skills and ability to work across functional groups, including customers and executive management

SONY PICTURES ENTERTAINMENT (CONSULTANT), Director, Movie Download Service 2004

• Architected Embedded Home Entertainment (EHE) service initiative

• Project managed internal partner product, production and ad operations’ teams to execute on the EHE platform

• Managed EHE distribution alliances with ISP’s (Verizon, Comcast, etc.), OEM’s (VAIO, Dell, etc.), technical providers (Intel, etc.), online partners (Yahoo, MSN, etc.), and offline partners (Best Buy, Starbucks, etc.)

• Defined and drove distribution and partner-specific product roadmaps

• Evangelized new ideas to partners and across the Digital Networks Division

• Identified and evaluated new business and technology opportunities in sales, licensing, and distribution

CABLE AND WIRELESS, Director, Digital Media 2001 – 2003

• Maintained P&L responsibility for global streaming media products including 325 customers and $1.5 million in monthly recurring revenues

• Grew product to 45% gross margin positive by developing a comprehensive sales training and support organization

• General Manager of digital media professional services group achieving quarterly revenue goal of $1.1 million

• Launched Media Management and Commerce Services (MMCS) that provided functionality for the management, protection (DRM), and monetization of digital media content

• Managed product development life cycle to re-launch video on demand (VOD) products within US, Europe, and Asia

• Facilitated sales with key customers effectively growing revenue by $3.8 million

INTERVU, INC. (sold to Akamai for $2.3 billion), Sr. Project Manager 1998 – 2001

• Developed and managed project management office (PMO) to provide support for over 300 clients

• Personally managed customer relations with top clients including Microsoft, NBC, Warner Brothers, CNN, Disney, and House of Blues

• Responsible for building and operating a production infrastructure that facilitated acquisition and retention of customers for streaming media services

• Managed P&L of core products including live streaming broadcasts, on demand video streaming, and video encoding

• Managed complete life cycle of core streaming media products and services to ensure market dominance. Product’s market dominance cited as key reason for eventual acquisition by Akamai for $2.3 billion

NTN COMMUNICATIONS, Project Manager 1994 – 1998

EDUCATION

BS, Political Science, UCLA, 1994

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