Customer Service Manager
Resume:
**** ***** **** ****** ************,PA,***** Phone (215) 729-2783Cell (215) 758-3565E-mail **********@*****.***
Jermaine Coston
Objective To contribute to an organization, be successful through the use of my exceptional customer service and people skills. Maintain positive employee/manager/customer relationships. Quick leaner and critical thinker. Ability to multi-task and use sound judgment. Trustworthy, detail oriented and resourceful in completing my work assignments and my ability to work under pressure.
Education/Training 2010 – 2011 CHI Institute Broomall, PennsylvaniaDiploma ~ Heating, Ventilation, Air Conditioning and Refrigeration§ ESCO Institute EPA Certified as a Type-1 Certificate No.549*********§ CPR/ARD-adult plus child and infant CPR Certified§ Basic Electricity§ Basic Refrigeration§ Electric Motor Controls§ Heating Systems§ Domestic Refrigeration and Air Conditioning Systems§ Commercial Refrigeration and Air Conditioning2002-2003 William Penn high/G.E.D Lansdowne, Pa§ Microsoft Word § Math/Business Operations§ Internet and Email proficiency
Work experience 2011 - 2012 The Children’s place Wilmington, DeCashier/Stocking§ Assist customers in their concession needs.§ Provided customer service during my shift.§ Unpacking Shipment and organizing the stockroom.§ Maintain cash drawer.§ Cleaning.
2008 – 2010 Maverick Carpet Cleaning Philadelphia, Pa
Steam Vacuum Operator
§ Dry vacuum carpet removing all dirt
§ Chemical mixture
§ Shampoo and steam vacuum
2006 – 2007 Janie King Cleaning Philadelphia, Pa
Janitorial
§ Clean business offices
§ Residential cleaning
§ Restaurant cleaning
2004 – 2005 Aircraft Services International Group Philadelphia, Pa
Aircraft fueling
§ Refuel aircraft
§ Operation of company fuel trucks on a daily basis
§ Conducted Safety operations throughout my shift
2002 - 2003 Auntie Anne’s Pretzel Philadelphia, PaCashier§ Assist customers in their concession needs.§ Provided customer service during my shift.§ Maintain cash drawer.
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