N RAGHAVENDER RAO.

Contact: 939-***-****

E-Mail ID: ueirx7@r.postjobfree.com

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HUMAN RESOURCES

Certified Professional in Human Resources, Offering a 8-years HR career distinguished by commended performance and proven results.

Extensive background in HR sourcing and recruitment including experience in generalist affairs, employee retention, staff development, mediation, conflict resolution, benefits and compensation & HR records management

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing manuals, job descriptions and management reports.

PROFESSIONAL EXPERIENCE

MAHINDRA SATYAM

Mahindra Satyam formerly Satyam Computer Services, is an Indian IT services company based in Hyderabad, India. Mahindra Satyam is a part of the Mahindra Group which is one of the top 10 industrial firms based in India. The company offers consulting and information technology (IT) services spanning various sectors, and is listed on the Pink Sheets, the National Stock Exchange (India) and Bombay Stock Exchange (India). In June 2009, the company unveiled its new brand identity “Mahindra Satyam” subsequent to its takeover by the Mahindra Group’s IT arm, Tech Mahindra in April, 2009.

HR Manager - Feb 2012 to till date.

Role & Responsibilities:

Was heading Talent Acquisition, Talent Management and Talent Engagement Groups at the location.

Involved in Career and succession planning and managing career related issues of resources.

Manage & promote Training function by planning and releasing Training calendars and Budgets through periodic Need Analysis and Validation according to the requirements of the organization, with improvement in productivity and delivery as outcome.

Successfully handled one cycle of Performance appraisals for Talent Acquisition & Engagement Group along and for other cross functions.

Attrition Analysis and Retention Management.

Integral part HR & Training and reviewed HR & Training process manuals, implemented CMM practices of HR & Training, and been involved in all internal External, final audits.

Handled Induction and formulated/improvised induction & integration process.

Planning manpower requirement for the location with work force management team.

Handholding the ensuring the bucketization and KT happens smooth between training and operations

Process & People Management and ensuring the work life balance to the confidant team.

Ensuring new associates are updated and trained on information security management system and policies.

Co-ordinating with all cross function heads for the month and quarterly reviews and dashboards.

Acted and mediate between cross functions for salary issues, location and employee grievances.

HRIS, MIS, HR Reviews & Dashboads.

Liaison between the Mahindra Satyam Hyderabad & Vishakapatnam.

V1 TECHNOLOGIES PVT. LTD. - Hyderabad, AP.

Company was started in 2005. It primarily deals with technical consulting, IT Services, Outsourcing,Outbound Telemarketing, Corporate Training, maintenance and support service solutions.

HR Manager- March 2010 to Jan 2012.

Role & Responsibilities:

Preparing sourcing and recruitment plans month on month requirement for the BU to reduce bench.

Played a crucial role in ensuring the successful launch of branches across twin cities. Co-worked and structured implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Reworked new-hire orientation program to include HR information and company resources.

Sourcing and recruiting for mid and senior level positions. Conducting IJPs which is the integral part of operational model to promote employees interest to build high client satisfaction through delivery of high quality service which is a value addition to the company.

Checking the organizational structural loop holes and get it rectified so that there will be smooth flow of process.

Conducting Rewards and Recognition programme for the trainees and other departments to increase the motivation levels.

Reduced benefits costs through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization with the employees.

Resolving trainees issues by co-coordinating with all respective departments.

FIRST INDIAN CORPORATION Hyderabad, AP.

Part of First American Group of Companies. Provides voice and data communications systems for captive and client companies.

Senior HR - (Sourcing & Recruitment Head) October 2009 to March 2010.

Recruited to help open new company branch in Hyderabad, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues.

Key Results:

Played a key role in ensuring the successful launch of Hyderabad office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Co-developed Company’s first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

Reworked new-hire orientation program to include HR information and company resources.

Saved company thousands of rupees every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours from 200+ to less than 15 per month.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 89% within an industry where high turnover is the norm.

Negotiated approximately 50 salary offers and sign-on bonuses

Brought workers’ compensation program into full compliance.

Reduced benefits costs by 15% through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.

Revised job descriptions across all levels and 10+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.

WIPRO BPO LTD. Hyderabad, AP.

Wipro has emerged as successful multi business corporation with dominant presence in IT and vast expanding footprint spanning Consumer Care & Lighting, BPO & KPO, Infrastructure Engineering and Eco Energy. Company employing currently 90,000+ professionals.

HR – Sourcing & Recruitments, September 2007 to September 2009

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Played a vital role in initialization of tier II and tier III hiring, vendor management, employee referral, campus, job fairs and direct hiring. Co-chaired annual flex-enrollment meetings, resolved conflicts between employees

Roles & Responsibilities:

As a Spoc for tier II and III hiring, was taking care of the vendors across Andhra Pradesh. Scheduling drives at vendor locations as well as at the training institutes across AP.

Handled both BPO and KPO hiring from junior to senior level (Analyst, Senior and Lead Analyst, Managers).

Conducted Campus interview drives for the recruitment of BBA, BCA, MCA, and MBA B Tech from different Engg. &; Mng. Institutes across Andhra Pradesh.

Was the spoc for arranging the Job Fairs and the Ads. Individually handled and coordinated various Career Fairs, Job Fair and Seminars.

Maintaining different MIS trackers like interview, offer and joining trackers. Keeping a track of joinees per month

Handling the salary negotiation and confirmation calling. Doing reference checks. Confirmation and co-ordination with the training team to start training batches.

Individually handled the direct hiring process. Was responsible for initialization of Synergy, profiles uploading and the back end office work.

Maintaining and generating client and candidate database.

Identify new clients for BD from prospective sources, market research, making cold calls, fixing appointments & vendor payment negotiation.

I was a spoc for the voice training batches. I had to set up batches for the voice training academy and have to monitor till the batch gets graduated.

Handled niche requirements of clients’ right from junior level to senior level, where I have to meet the clients to understand the JD and JS. I had to short-list and scrutinize the profiles as per the requirements and have to close the requirement by either through portal or vendors.

Handled lateral hiring for KPO - Working on mid and senior level positions. Every requirement that comes from my defined business needs to be closed across all levels within the SLA.

Head Hunting and Sourcing and short listing profiles from the different job Portals (Naukri, Monster and Jobs ahead) and databank.

GENPACT. Hyderabad, AP.

Leading in ITES, electrical, infra and healthcare company employing 50,000+ professionals.

Central HR, Feb 2007 to Aug 2007

Roles & Responsibilities:

Conducting walk-ins, P.I.R and jam sessions.

Conducting the hawk sessions, handling the on boarding the candidates.

As an IT Spoc I coordinate with the line managers in the interviews.

Using Internet job postings and advanced web sourcing tools to identify and attract candidates.

Maintains calendar and schedules client meetings. Preparing proposals and presentations for the client meetings.

Handling channel partners to meet targets.

Handling the hiring floor and mentoring the new hires in the team in conducting walk-ins and

Screening of candidates, overseeing the candidates' interview process from end to end, including scheduling and coordinating interviews, entering data into a database, and ensuring that all details are completely handled.

Developing and implementing comprehensive search strategies for specific position action plans and hiring projects. Identify target companies and markets to develop new prospective projects.

Using Internet job postings and advanced web sourcing tools to identify and attract candidates.

Preparing the reports and daily hiring tracker at the end of the day.

Performing other HR activities. (Internal recruitment, Salary negotiation, etc.)

ADAPT TECHNOLOGIES LTD - Hyderabad, AP.

Leading technology development and consulting firm for both IT & ITES clients across India.

HR Assistant Manager, Aug 2004 to Jan 2007

Roles & Responsibilities:

Trained 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

Responsible for sourcing the CVs through head hunting, job portals, internal database, and references. Responsible for screening the CVs and technically evaluating the same according to job specification received from various Clients.

Updating the client on a daily basis by sending the profiles for duplicate checks, short listing from the client’s technical team, sending the progress report and final number of candidates for the interviews.

Scheduling the interviews at various locations across the country by speaking to the candidates and confirming their participation and sending out the call letters.

Negotiation of salary, notice period and other monetary terms like joining bonus, relocation charges etc.

Issuing the Offer letter for selected candidates.

Induction for new employees.

Client relationship management.

Follow up with the candidates on interview status. Follow up with clients on offer, offer acceptance and joining of candidates.

Tie up with many colleges and institute for candidate resource.

Maintains calendar and schedules client meetings.

Preparing proposals and presentations for the client meetings

Client relationship management.

Resolving the issues related to Candidates and Clients (like Declining offers, Rate negotiation, Interview schedules etc.).

Going through employee background check process through First Advantage.

EDUCATION & CERTIFICATIONS

OSMANIA UNIVERSITY Hyderabad, AP.

Masters in Business Administration (MBA) in Human Resource, 2006

OSMANIA UNIVERSITY Hyderabad, AP.

Bachelors in Commerce (B.Com), 2004

BOARD OF INTERMEDIATE - Hyderabad, AP.

Civics, Economics & Commerce (C.E.C), 2000

BOARD OF SECONDARY - Hyderabad, AP.

Secondary School Certification (S.S.C), 1998

ACHIEVEMENTS:

Received Individual Excellence Award for consistent performance and team work.

Received award for exemplary performance on processing of all the respective business requests.

Received “Best Coordinator Award for the Management Events conducted in Swami Vivekananda PG College.

Received “Man of the Match” prize in Cricket at Inter College Competition conducted at Gymkhana Grounds.

Received second prize in “Galaxy” Management Event for Debate.

Received second prize in “Symposium” for seminar and presentation on motivation.

Participated in Inter college seminars at Osmania University and won third prize in it.

Received first prize in Inter College Essay writing competition conducted in State .Library.

Played cricket leagues in Hyderabad Gymkhana Grounds from Victory Sports. Association.

TECHNICAL SKILLS:

Operating Systems : Windows, DOS.

Languages : E-commerce, Tally, FoxPro, HTML

Packages : MS-Office (Word, Excel, Access, PowerPoint)

RDBMS : Oracle and Web programming

PERSONAL DETAILS:

Father’s Name : Mr. Nagapuri Vijay Kumar

Mother’s Name : Mrs. Nagapuri Nirmala

Date of Birth : 17th APRIL 1982

Marital Status : Unmarried

Nationality : Indian

Languages Known : English, Telugu, Hindi, and Urdu,

broken marati and marwari.

Permanent Address : H.No.22-1-554,

Noor Khan Bazar,

Hyderabad,

Andhra Pradesh.

Pin Code - 500024

REFERENCE:

-Will be furnished on request –

Date:

Place : Hyderabad (N.RAGHAVENDER. RAO)

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