Susan Gunter, RN BSN
Pensacola, Florida 32506
uea3ya@r.postjobfree.com
Education
_____________________________________________________________________________________________
The University of Alabama
Tuscaloosa, Alabama
Master of Science in Nursing/EdD in Instructional Leadership 1/2010-12/2014
Florida State University 12/2009
Tallahassee, Florida
Bachelors of Science Nursing
Pensacola Junior College 5/2008
Pensacola, Florida
Associate of Arts Degree
Pensacola Junior College 6/1998
Pensacola, Florida
Associate of Science Nursing
_____________________________________________________________________________________________
Employment Experience
_____________________________________________________________________________________________
Sacred Heart Medical Group 7/2011-present
Pensacola, Florida
Clinical Informatics Analyst-Physician and provider liaison for 175 primary care
and sub-specialty care providers in southeast Alabama and the northern panhandle
of Florida. Physician Steering Committee, Physician Advisory Committee,
Clinician advisor, EMR Clinical Team Leader, design, build, configuration of electronic
medical record, training team leader, implementation specialist, Meaningful Use specialist.
VT-Group 2/2010-6/2011
Tampa, Florida (virtual office-Pensacola, Fl)
Clinical Services Manager-Identify facilities in need of new nurse call systems, assist in
promotion and sale of Telligence. Manager of clinical services related to sales and training
held in all medical facilities throughout the southeast. Management and coordination of all
initial and ongoing training of Telligence. Educates clinical staff on the use of GE’s
Nurse Call, Telligence.
RLM Services/Eglin Air Force Base (Contractor) 11/2009-1/2010
Eglin AFB, Ft. Walton Beach, Fl-Pediatric Primary Care
Registered Nurse-outpatient primary care. Patient care management, physical assessments,
Case management, referrals, authorizations, immunizations, phone triage, medication
Management, data entry (GE software), scheduling diagnostics, appointments, medical
Record assistance, medication administration, materials management, multicultural nursing, use
ALTHA and DHIMS.
Nemours Children’s Clinic 7/2000-8/2009
Pensacola, Florida-Multi Sub-Specialty Physician and Mid-Level Practice
Senior Registered Nurse– Pediatric Gastroenterology specifically for nine years with
additional training and coverage in all sub-specialty Departments, Hematology/Oncology,
Endocrinology, Otolaryngology, Pulmonology, Urology, Orthopedics, EpicCare Consultant.
Patient triage, symptom and crisis management, IBD, PCS, Hepatitis, Autoimmune Disorders,
Celiac Disease, IBS, GERD, Eosinophilic Esophagitis, Liver Disease, Esophageal Varices,
TEF, Hirschsprungs, Pancreatic Disorders, Diabetes, Obesity management etc, medication
management, Remicade, Humira and MTX management, clinical assistant to physicians
and midlevels, performed Pillcam endoscopies, Breath Hydrogen testing, Provided on-call
coverage evenings, holidays and weekends, appointment scheduling, tests, procedures
(endoscopies, liver biopsies, small bowel biopsies), surgeries, coordinating tertiary care and
referrals, authorizations. Efile Share, McKesson AdminRx/HED, Horizon Physician Portal,
Electronic Medical Record implementation, HIM
EpicCare Ambulatory Local Area Expert– Epic Electronic Medical Record 2002 to 2009
Expert/Superuser, Member –EMR Taskforce, assisted Epic in initial development and
implementation of department specific build. Trainer/educator for 11 sub-specialty clinics,
21 physicians and over 100 associates. Build and develop work flows, perform
testing and trouble-shooting, assist and train in annual and quarterly upgrades, provide
onsite and go-live support. Train on use of chart review, inbasket, visit navigator,
ICD-9, CPT and LOS coding, development of panels, questionnaires, growth charts,
medication and test orders, medical, family, perinatal and social history, E-prescrib, telephone
encounters, letters, enter/edit results, etc. Assist in hospital interface integration and troubleshooting,
assist physicians by building new patient and follow up office visit templates for proper coding
and billing in preparation for internal and hospital audits, clinical and clerical staffs in EpicCare
Ambulatory tasks, problem solving, clinical liaison between staff and Helpdesk, development of
SmartTools, preference lists, databases and patient lists.
Gastroenterology Associates (Adults) 1998-2000
Pensacola, Florida
Registered Nurse-case management, home health care coordinator, medication
management education, usage and administration, patient education,
triage, phone triage, chronic disease management, scheduling endoscopies, liver and
small bowel biopsies, insurance verifications, coding, and authorizations,
appointments, tests, procedures, tertiary referrals, medication refills, computer data entry.
License, Certification and Memberships
_____________________________________________________________________________________________
• Florida RN 3288912 Exp. 4/2012
• EpicCare Ambulatory Superuser Certification Exp. 1/2012
• AHA BLS Exp. 1/2012
• Allscripts Certification
____________________________________________________________________________________________
Awards and Honors
• Sigma Alpha Lambda National Leadership and Honors FSU Chapter 2009
• Employee of the Quarter, Nemours Children’s Clinic 2002
• Employee of the Month, Nemours Children’s Clinic 2006
• Guest, “Colloquy with the President” Nemours Children’s Clinic, invited
to represent the nurses from the Pensacola site to future goals for Nemours
• Guest Speaker, West Florida Tech High School, Health Education Career class at
the request of a patient.