Customer Service Specialist

Marion R. Williams

**** *. ****, *** *-S

Kansas City, Kansas 66102

913-***-****

ue8q4a@r.postjobfree.com

Objective: To provide the highest level of customer service in a reliable and timely manner.

Job Skills:

Customer Service

* Ability to read and communicate a variety of instructions furnished in written and oral form

* Product explanation and instruction

* Problem research and resolution

* Maintained and protected the confidentiality of proprietary information

* Responded to customer's inquiries by phone, fax, email and written communications

* Researched and resolved lost fulfillment issues

* Released account information upon proper verification

Relevant Skills

* 45-50 wpm typing

* Filing

* Able to work independently

* Excellent communication skills

* Data entry

* Strong multi-tasking abilities

* Scheduling

* MS Applications-MS Word, MS Publisher, MS Office, MS Works, MS Excel

* Excellent communication skills

* Strong organizational skills

Relevant Experience:

Renzenberger, Inc. Lenexa, KS

Dispatch Supervisor 2008-2012

Renzenberger, Inc. Lenexa, KS

Dispatcher 2006-2008

New Chelsea Elementary Kansas City, KS

Volunteer Project Leader 2003-2006

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