Motivated, experienced College candidate eager to serve your customer

Joseph (Soo-Hyun) Jo

*** *. ***** **. *******, AZ 85233

480-***-**** *********@*****.***

EDUCATION

Arizona State University (College of Technology and Innovation)

Bachelor of Science in Aeronautical Management Technology May 2013 Expected Graduation Date

Cumulative Grade Point Average: 3.72/4.00 Class Standing: Top 15 Percent Dean’s List

SKILLS

Languages

Fluent in Korean Language

Native Speaker of English

Technical

Public Speaking

Good listener and communicator

Clerical

Extensive Customer Service

Extensive ability to solve problems, analyzing warning signs, identifying problems, and finding solutions

Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals

Computer Information System

Microsoft PowerPoint, Word, Excel, Access, Outlook

Extensive understanding of PC hardware system

VOLUNTEER SERVICE

Phoenix Sky Harbor Navigator 2009-2010

Guided Passengers within the Sky Harbor Airport to their destinations

Recommended tourists to sightseeing locations

Orientation in airport security and involved with airport security

Collaborated with Sky Harbor’s airport information service

Tae Kwon Do Martial Arts School 2009

Assisted Instructors

Supervised and taught variety of students from beginner to advanced

Korean School 2005-2006

Assisted Korean School teachers

Graded and evaluated school work

Sunday school 2009-2010

Teacher’s aide

HONOR and AWARDS

Member of Golden Key International Honor Society 2009-Present

PROFESSIONAL EXPERIENCE

Entertainment Works 2009-2010

Face to face interviews about upcoming films and trailers in malls & entertainment destinations

Conduct research about our audience based on demography with the latest in privacy technology

Assist our marketing and researching group with accurate information about the public’s opinion

Exit Polling for immediate feedbacks about films, business conference, or live events

Recruit online audiences to our kiosk or hand held devices

Tutored Foreign Students 2010-Present

Computer information system

Sociology and psychology

Analyzing short stories and films

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