Customer Service High School

Kalie Anna Shive 618-***-**** ue1246@r.postjobfree.com 1434 7th Street

Cottage Hills, IL 62018

Education:

Edwardsville High School Edwardsville, IL

Diploma Received May 2008

Work Experience:

KFORCE Hiring Agency (Wells Fargo- Temp Position) April 2011- July 2011

New Accounts Analyst

- Overseeing the new conversion of accounts.

- Meeting deadlines under pressure.

- Spotting problems with the accounts given and fixing them so that they are compatible to the customer base account profile systems.

Larson Financial Securities March 2010-April 2011 LLC

Securities Processor

- Preparing and proofreading applications for company’s clients to set up IRA’s and other financial security accounts.

- Receiving and critiquing applications to open financial security accounts for clients.

- Monitoring and maintaining clients’ accounts, including transfers and check deposits.

Alliance Real Estate, Inc. June 2007-March 2010

Bookkeeper and Sales

- Performed bookkeeping for a general contractor by balancing books and keeping detailed records of all purchases and receipts.

- Ensured the highest level of customer service for all clients.

- Responsible for making onsite damage assessments at foreclosed properties.

- Handling calls and customer service type work.

Computer Skills:

• Junxure

• Citrix

• Hogan

• Microsoft

Volunteer Work:

- Holiday Shores Beach Lifeguard

o CPR Certified

o First Aid Certified

Contact this candidate