Human Resorces Generalist/Specialist

GLORIA M. DE LA LANZA

***** ** ****. ******, *****, FL 33176

TEL: 305-***-**** CEL: 786-***-****

E-MAIL: **********@*****.***

Objective

Acquire a Human Resources position within a people oriented organization to apply my experience and skills to assist in the development of human resources strategies such as training and development, minimize turnover, produce excellent recruiting methods, employee problem resolution and benefit management to enhance and optimize organizational efficiency.

Employment

Transportation Security Administration(TSA) HR Specialist 02/2007- 10/2008

Working in contract position within the Operations area. Variety of duties to include Customer Service Claims System, office management, development of curriculum for training and development of new leadership within the organization, job descriptions and assessment among others.

All Medical Personnel/HialeahHospital Training Coordinator10/2006 - 02/2007

Temp position in charge of coordination of hospital wide training for personnel. Management of hospital training and event facilities. Served as back-up for HR Generalist.

Diagnostic Testing Group, Inc. HR Generalist/Project Coordinator 02/2006 - 08/2006

Complete Human Resources cycle and special project coordination to include business operations facilitation.

Recruiting for all positions within company including management level executives from identifying needs to selection and interviewing process.

Benefit management, employee problem resolution and termination process.

Auditing of paperless filing system of personnel files.

CAC Florida Medical Centers HR Generalist 10/2003 - 10/2005

Complete position posting, interviewing and hiring process.

Employee problem resolution from counseling up to termination process when necessary.

Special projects - updating paperwork as per changes in labor laws, salary surveys, job descriptions.

Regular employee orientation including P & P, Benefits, Workplace Violence and Sexual Harassment.

Preparation and administration of in-service training such as Performance Management, Managers' Role as Coach and others.

Management of FMLA and Workers Compensation.

Generate reports for different areas of HR to include STD, LTD, FMLA OSHA Logs.

Coordination of company wide offsite training (500 employees)

Ekman & CO(Temp through Hastings & Hastings) Executive Assistant 07/2003- 10/2003

Assistant to various sales executives including VP of Sales.

Responsible for creating reports for the sales department.

Preparation of presentations for corporate management and bids.

Assisted in the set-up for annual trade show.

Other projects as assigned.

CanStar USA, Inc. Executive Assistant 11/2002 - 02/2003

Assistant to President/CEO of company.

Reviewed Government regulations compliance and created sales reports.

Coordinated event and trade show set-up.

Assisted in the Marketing and POS materials departments.

Maintained client database.

Contact for all government representative in regulation and inspection issues.

Other duties as assigned

Overseas Systems Corporation Administrative Assistant 11/2000 - 10/2002

Responsibilities included all general office management and clerical work.

Translation of project bids and proposals, English/Spanish/English.

Accounting for both overseas (Mexico and Panama) and local offices.

Payroll for all personnel both local and overseas offices.

Florida International Bankers Association Administrative Assistant/Event

Coordinator 1999-9/2000

Set-up and organized conferences, seminars and training courses for association members.

General office management and supervision of both office and event staff.

Assisted office accountant with A/R and A/P.

Organized travel arrangements and general office scheduling for Director.

Organized and developed international three day conference for over 1200

attendees, including development of bi-lingual brochure for conference.

Set up budget, invitations, brochures and all other logistic needs such as

selection and booking of venue, food and beverage and all other aspects of

conferences.

First Union National Bank ,Residential Construction Lending Group

Underwriting Assistant/Support Specialist 1995-1999

Processing Builder Availability Lines of credit for developing of land for small to mid-size builders, processing individual construction loans taken down under said lines, inputting and maintaining database, cash flow analysis on spreadsheets for approvals, assistant to underwriter, weekly and monthly reports for the department.

Villa Educativa School/Mexico City, Mexico Head of English Dept./Teacher 1992-1995

Coordinated and created elementary courses, from 1st through 6th grade. Supervised teachers and aides. Various teaching positions as a teacher of English as a second language to elementary and middle school students.

Education

HR Management Certification, University of Miami

Psychology at Work, Seminar , Mexico

ESOL Teachers Certificate, Ovalle Teachers Institute, Mexico

Palm Beach Community College, Lake Worth

Skills

Excellent customer service

Excellent organizational, multi-tasking, interpersonal and analytical skills

Computer literate (Windows applications - Microsoft Office Suite, FrontPage, and

QuickBooks) ADP HR Software

Coordination and management of personnel.

Fully bilingual- English/Spanish

Translator-English/Spanish/English

Contact this candidate