Customer Service Administrative Assistant

LISA MARIE SCULLY

**** *********** ******, *** *********, CA 94109

562-***-**** *.********@*****.***

EDUCATION_______________________________________________________________________¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬

San Diego State University Graduation: May, 2011

Bachelor of Arts, Psychology Cumulative GPA: 3.65

College of Liberal Arts and Science

Florence University of the Arts Florence, Italy International Studies Abroad (ISA) student January 2010 – May 2010 Coursework: Italian Studies, International Relations and Cultural Psychology Cumulative GPA: 4.0

WORK EXPERIENCE_______________________________________________________________

Javanican Coffee House Pacific Beach, CA

Barista/Server July 2010 – June 2011

• Worked at a fast past café providing efficient service and hospitality to customers

• Enhanced multitasking and critical thinking skills while working shifts independently

• Improved interpersonal communication by maintaining customer and business partner relations

SDSU Children’s Center San Diego, CA

Teacher Assistant August 2009 – December 2009

• Assisted in the development, education, and care of children in a classroom environment

• Organized and provided parent portfolios, displaying their child’s social and intellectual growth

• Collaborated with co-workers to create daily lesson plans and activities

Long Beach BMW Long Beach, CA

Administrative Assistant June 2009 – August 2009

• Provided assistance to help maintain an efficient automobile customer service department

• Responsible for filing, typing and copying customer documents for the manager’s clerical records

• Gained customer service skills by providing assistance to customers’ inquiries and concerns

Szabatura & Co. Long Beach, CA

Office Assistant March 2007 – June 2007

• Assisted in the daily clerical work at a successful accounting agency during tax season

• Responsible for managing client documents which included filing, typing, and mailing tax returns

• Acquired teamwork skills, working with fellow colleagues on tax returns and various projects

AWARDS___________________________________________________________________________

SDSU Dean’s List San Diego, CA Honoree Fall 2008 – Spring 2011

• An academic honor for being in the top 10% of undergraduate studies in the College of Sciences

• Selected recipients earn high standards of scholastic achievement with GPA’s of 3.5 or above

ADDITIONAL______________________________________________________________________

• Computer Skills - Proficient in MS Word, Outlook, PowerPoint

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