Customer Service High School

Sharon Hebert

****Jesters Ct. Marietta, GA *****

Home: 770-***-**** Cell: 678-***-****

************@*******.***

Entry-Level Receptionist

Profile

Administrative support professional offering versatile office management skills and proficiency in Microsoft Word and PowerPoint. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

Parkview High School Lilburn, GA

Relevant Courses:

Business

Money management

Economics

Georgia State University Atlanta, GA

Relevant Courses:

• Critical thinking

• English 1101-1102

Key Skills

Office Skills: • Front-Desk Reception

• Good oral and written communication skills

• Dependable

• Efficient

• Good organization skills

• Conscientious

• Exceptional people skills

• Customer service • Trustworthy

• Responsible

Computer Skills: MS Word

MS PowerPoint

Experience

Subway, Atlanta, GA Sandwich Artist 2009-2010

Highlights:

Communicated effectively with customers.

Managed daily cash drawer close out.

Entrusted to manage restaurant operations in the supervisor’s absence. Provided timely, courteous and knowledgeable response to customer requests.

Earned praise for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Established strong interpersonal skills with team members.

Colossus Restaurant Cashier 2008-2009

Highlights:

Trusted to manage payments for customer tickets.

Managed daily cash drawer close out.

Trained new cashier on business operating procedures

Answered phone and took customer orders.

Entered orders into computer systems accurately to ensure request was filled.

Entrusted to manage restaurant operations in the supervisor’s absence. Provided timely, courteous and knowledgeable response to customer requests.

Communicated effectively with customers.

Established strong interpersonal skills with team members.

References

Available upon request.

Contact this candidate